Director of Community Growth and Development

Associa; Fairfield (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Associa is seeking a Director of Community Growth and Development in Fairfield, NJ. This role involves managing expectations and developing strategic business solutions to drive revenue and enhance customer satisfaction. The ideal candidate will identify and develop referral sources, generate prospects, and maintain strong client relationships.

Candidates should possess professional communication and customer service skills, be detail-oriented, and have 5-7 years of relevant experience in management. The position offers a dynamic work environment and opportunities for professional growth.

Qualifications

• 5 - 7 years of directly related or closely related experience.
• 3 - 5 years of Management and/or Supervisory experience.

Responsibilities

• Identify and develop new and existing referral sources.
• Generate prospects through strategic sales strategies.
• Achieve revenue goals.
• Maintain good relationships with existing clients.

Skills

Professional communication skills

Professional customer service skills

Self-motivated

Detail oriented

Knowledge of conflict resolution techniques

Time management

Education

Bachelor's Degree preferred

Job description

Overview

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Title

The Director of Community Growth and Development is responsible for managing expectations and developing business solutions for their organizations. They are in charge of creating effective business plans to generate more revenue, increase brand loyalty, and improve customer satisfaction. Some of their main duties include brainstorming with other business development staff to define the scope of the project, review requirements, and approve timeframes. They work well with other company managers to oversee the progress of business development.

Responsibilities

• Identify and develop new and existing referral sources to develop successful referring relationships.
• Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.
• Aim to achieve revenue goals.
• Maintain good working relationships with existing clients to enhance client retention and drive new sales through referrals and references.
• Other duties as assigned.

Qualifications

• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Knowledge of conflict resolution techniques at an expert level.
• Time management and time critical prioritization skills.
• Bachelors Degree preferred.
• 5 - 7 years of directly related or closely related experience.
• 3 - 5 years of Management and/or Supervisory experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.