Director of Community Growth and Development

Associa; Fairfield (CT); On-site; USD 120,000 - 180,000; Full time

Job summary

Associa, a leading property management and community association company, is seeking a Director of Community Growth and Development to lead strategy, revenue growth, and client retention. You will collaborate with sales and operations to define project scopes, review requirements, and set timeframes while building strong relationships with referral sources and key clients.

The ideal candidate has 5–7 years of related experience, management background, and outstanding communication skills.

Qualifications

• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Knowledge of conflict resolution techniques at an expert level.
• Time management and time critical prioritization skills.

Responsibilities

• Identify and develop new and existing referral sources to develop successful referring relationships.
• Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.
• Aim to achieve revenue goals.
• Maintain good working relationships with existing clients to enhance client retention and drive new sales through referrals and references.
• Other duties as assigned.

Skills

Professional communication skills

Professional customer service skills

Self-motivated proactive team player

Conflict resolution expert

Time management prioritization

Education

Bachelor's Degree

Job description

Job description

OverviewWith more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job TitleThe Director of Community Growth and Development is responsible for managing expectations and developing business solutions for their organizations. They are in charge of creating effective business plans to generate more revenue, increase brand loyalty, and improve customer satisfaction. Some of their main duties include brainstorming with other business development staff to define the scope of the project, review requirements, and approve timeframes. They work well with other company managers to oversee the progress of business development.

Responsibilities

Identify and develop new and existing referral sources to develop successful referring relationships.

Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.

Aim to achieve revenue goals.

Maintain good working relationships with existing clients to enhance client retention and drive new sales through referrals and references.

Other duties as assigned.

Qualifications

Professional communication skills (phone, interpersonal, written, verbal, etc.).

Professional customer service skills.

Self-motivated, proactive, detail oriented and a team player.

Knowledge of conflict resolution techniques at an expert level.

Time management and time critical prioritization skills.

Bachelors Degree preferred.

5 – 7 years of directly related or closely related experience.

3 – 5 years of Management and/or Supervisory experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.