Director of Community Growth & Development

Associa; Orlando (FL); On-site; USD 65,000 - 105,000; Full time

Job summary

Associa in Orlando, FL is seeking a Business Development Manager to manage expectations and develop business solutions, generating revenue, boosting brand loyalty, and improving customer satisfaction.

You will brainstorm with other managers to define project scopes, review requirements, approve timeframes, and oversee progress of business development to drive growth across HOA and condo markets.

Qualifications

• Sales experience, preferably HOA & Condos.
• Professional communication and customer service skills.
• Bilingual English/Spanish required.
• Bachelor’s degree required.
• 5–7 years related experience.
• 3–5 years of Management and/or Supervisory experience.

Responsibilities

• Identify and develop new and existing referral sources to develop successful referring relationships.
• Generate prospects through strategic sales strategies focusing on customers in target markets.
• Achieve revenue goals.
• Maintain good working relationships with existing clients previously to enhance client retention and new sales through referrals and references.
• Oversee progress of business development with other company managers.

Skills

Sales experience

Bilingual English/Spanish

Communication skills

Customer service

Time management

Conflict resolution

Team player

Self-motivated

Detail-oriented

Leadership/management experience

Education

Bachelor’s degree

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Business Development Manager is responsible for managing expectations and developing business solutions for their organizations. The Business Development Manager will oversee creating effective business plans to generate more revenue, increase brand loyalty, and improve customer satisfaction. Some of their main duties include brainstorming with other business development staff to define the scope of the project, review requirements, and approve timeframes. They work well with other company managers to oversee the progress of business development.

Territory Coverage

Orlando, FL region

Responsibilities

• Identify and develop new and existing referral sources to develop successful referring relationships.
• Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.
• Achieve revenue goals.
• Maintain good working relationships with existing clients previously to enhance client retention and new sales through referrals and references.
• Other duties as assigned.

Requirements

Knowledge and Skills

• Strong background in Sales, preferably in HOA & Condos
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Bilingual (English/Spanish) required
• Self-motivated, proactive, detail oriented and a team player.
• Knowledge of conflict resolution techniques at an expert level.
• Time management and time critical prioritization skills.
• Bachelor’s degree Required
• 5 -- 7 years of directly related or closely related experience
• 3 -- 5 years of Management and/or Supervisory experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.