Director of Community Engagement & Outreach

The Bristal

Waldwick (NJ)

Hybrid

USD 85,000 - 90,000

Full time

14 days+

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Job summary

The Bristal in Waldwick, NJ is seeking a dynamic marketing and front desk professional to drive resident referrals and guest engagement. You will greet visitors, coordinate scheduling, and lead monthly informational sessions for staff to improve resident inquiries.

You will collaborate with the Executive Director to develop referral programs, host events, and maintain strong ties with community sources. Strong communication and organizational skills are essential.

Qualifications

Experience in marketing, sales or community outreach.
Excellent communication and guest-relations skills.
Ability to organize events, reports and schedules.

Responsibilities

Greet visitors warmly and manage inquiries.
Ensure schedule flexibility including one weekend day per week and some evenings.
Schedule visits and convert inquiries into appointments.
Plan and conduct monthly staff in-services on front desk topics.
Collaborate with Executive Director on resident referral programs.
Conduct guided community tours and prepare presentations.
Liaise with referral sources and manage marketing events.
Maintain move-in paperwork and collect rent as needed.
Oversee apartment inventory and weekly traffic reports.
Develop quarterly business and marketing plans and analyses.