Director of Cloud Platform & Kubernetes Engineering

AmTrust Financial Services, Inc.; Cleveland (OH); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Medical & Dental Plans

Life Insurance

Flexible Spending

Dependent Care

401k Savings Plans

Paid Time Off

Job summary

AmTrust Financial Services, Inc. seeks a Director of Systems Engineering to lead the design, implementation, and ongoing support of the organization’s infrastructure and platform services, including automation, DevOps practices, provisioning, deployment, patch management, and security compliance.

The role requires strong technical and people leadership to drive scalable, secure, and highly available enterprise infrastructure across Azure and on‑premises environments, with emphasis on ITSM

Qualifications

• 8+ years of progressive experience in infrastructure engineering, systems engineering, cloud engineering, or platform operations.
• 3+ years of experience leading and managing technical teams in an enterprise environment.
• Strong leadership skills with the ability to influence technical direction and drive organizational change.
• Deep expertise in Microsoft Azure, including compute, storage, networking, Entra ID, security, governance, monitoring, and cost management.
• Experience designing, implementing, and supporting hybrid cloud environments integrating Azure and on‑premises datacenters.
• Strong knowledge of Kubernetes and container orchestration platforms, including deployment, scaling, monitoring, and troubleshooting.
• Experience implementing Infrastructure as Code (IaC) using tools such as Terraform, Bicep, ARM Templates, or similar automation frameworks.
• Strong understanding of DevOps principles, Agile methodologies, and modern software delivery practices.
• Advanced knowledge of Windows Server, Linux, virtualization platforms, enterprise storage, backups, and enterprise hardware.
• Experience working within ITIL/ITSM frameworks, including Incident, Problem, Change, and Release Management.
• Proven track record of driving operational excellence, automation, and continuous improvement initiatives.

Responsibilities

• Lead and develop a team of systems and DevOps engineers.
• Define and execute the infrastructure and cloud engineering strategy in alignment with overall IT strategy.
• Own the design, implementation, support, and optimization of enterprise infrastructure across Azure Cloud and on‑premises datacenter environments.
• Oversee the architecture, administration, and lifecycle management of Kubernetes platforms supporting mission‑critical applications.
• Partner with application development teams to design scalable, secure, and highly available infrastructure solutions.
• Lead DevOps and Infrastructure as Code (IaC) initiatives using tools such as Azure DevOps, Terraform, ARM/Bicep, and Git‑based workflows.
• Manage Azure DevOps (ADO) backlogs, sprint planning, work prioritization, and engineering roadmaps including standup, sprint planning, grooming and assisting with roadblocks.
• Develop and maintain infrastructure architecture documentation, system diagrams, and operational runbooks.
• Ensure platform reliability, performance, scalability, and availability through proactive monitoring and capacity planning.
• Collaborate with cybersecurity teams to implement security controls, compliance requirements, and risk mitigation strategies.
• Lead disaster recovery, business continuity, backup, and resilience initiatives across cloud and on‑premises environments.
• Manage vendor relationships, support contracts, and third‑party technology partners.
• Evaluate emerging technologies and provide recommendations to improve operational efficiency and business outcomes.
• Participate in budget planning, forecasting, and management of infrastructure‑related expenditures.
• Drive automation and self‑service capabilities to reduce operational overhead and improve service delivery.

Skills

Azure Cloud

Kubernetes

Terraform

IaC

DevOps

Leadership

Security governance

ITIL/ITSM

Tools

Azure DevOps

Terraform

ARM/Bicep

Git

Job description

AmTrust Financial Services, Inc. seeks a Director of Systems Engineering to lead the design, implementation, and ongoing support of the organization’s infrastructure and platform services, including automation, DevOps practices, provisioning, deployment, patch management, and security compliance.

The role requires strong technical and people leadership to drive scalable, secure, and highly available enterprise infrastructure across Azure and on‑premises environments, with emphasis on ITSM