Director of Closing & Settlement Operations

Omega Law Group, PC; West Hollywood (CA); On-site; USD 125,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary: $125K-180K (佣

Performance-based bonus

Medical, dental, and vision insurance

401(k) retirement plan with employer

Paid time off and holidays

Job summary

Omega Law Group is seeking an experienced Director of Closing to lead the Closing Department in our California operation. You will oversee demand writers, lien negotiators, and staff, driving accuracy, productivity, and timely settlement processing.

This leadership role focuses on SOP development, process improvements, and KPI management across Demand Prep, Lien Resolution, and Disbursements, collaborating with attorneys, case management, and accounting to accelerate closures and achieve

Qualifications

• Minimum 7 years of experience in personal injury law firm operations, including settlement processing, demand preparation, and closing.
• Minimum 3 years of management experience overseeing multiple teams within a personal injury law firm.
• Strong understanding of personal injury claims, insurance policy limits, settlement demands, lien resolution, and disbursement procedures.
• Experience developing, implementing, and optimizing SOPs and scalable operational workflows within a high-volume personal injury law firm.
• Demonstrated success improving operational efficiency, reducing turnaround times, and managing high-volume caseloads.
• Experience establishing departmental KPIs, performance metrics, and accountability systems.
• Excellent communication and cross-functional collaboration skills.
• Experience with Filevine or similar legal case management software strongly preferred.

Responsibilities

• Oversee the Closing Department operations and staff.
• Set departmental goals, KPIs, and performance expectations.
• Manage staffing, workload, performance, and resource planning.
• Drive SOP development and process improvements.
• Coordinate with Prelitigation, Litigation, and Accounting for case transitions.
• Ensure timely disbursement packages and accurate releases.
• Provide regular performance reporting to leadership.

Skills

Leadership

Analytical

Organizational

Problem-solving

Communication

Cross-functional collaboration

Tools

Filevine

Job description

Omega Law Group is seeking an experienced Director of Closing to lead the Closing Department in our California operation. You will oversee demand writers, lien negotiators, and staff, driving accuracy, productivity, and timely settlement processing.

This leadership role focuses on SOP development, process improvements, and KPI management across Demand Prep, Lien Resolution, and Disbursements, collaborating with attorneys, case management, and accounting to accelerate closures and achieve