Director of Client Strategy & Delivery

Initiative; New York (NY); On-site; USD 120,000 - 210,000; Full time

Job summary

Initiative, a leading media agency, seeks a Director to lead Client Advice and Management, partnering with the Group Director and Mediabrands SBUs to deliver brilliant strategy, design, execution and KPI-driven results for clients.

You will oversee the client advice team, manage day-to-day communications, and develop client proposals while guiding internal partners; ensuring timely delivery of assets and accurate budgeting to drive client satisfaction.

Qualifications

• Experience in Marketing, Advertising or Media.
• Experience leading, managing and developing a staff.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors.
• Ability to drive projects from conception to completion; strong project management experience.
• Background in consulting, marketing, advertising or integrated communication.

Responsibilities

• Day to day driver and quality manager of the Client Advice and Management team.
• Manages all communications in a timely manner, with no request going unnoticed.
• Contribute to and author client proposals, recommendations and points of view; leads, issues, and conducts weekly client meeting
• Build relationships with day to day leads on the client side, as well as with clients’ partner agencies
• Ensures communication of creative needs and coordinates with partner agency teams on timely delivery of assets for campaigns
• Responsible for ensuring all client financial stewardship, reporting, budget management, authorization and billing needs are met in a timely an accurate fashion
• Participate in all client briefings, and articulate client needs and objectives to the integrated Strategy, Communications Design and Partnership leads
• Apply a client lens to all areas of Initiative product, ensuring solutions developed are business‑appropriate and meet agreed‑upon KPIs
• Develop your client advice team through performance management and giving consistent feedback
• Actively drive and support the efforts of leadership and the integrated client team, including SBUs, to deliver brilliant work, best in class, integrated solutions, and flawless execution, contributing to positive client satisfaction scores

Skills

Marketing/Advertising/Media

Staff management

Client relationships

Project management

Consulting

Job description

Initiative, a leading media agency, seeks a Director to lead Client Advice and Management, partnering with the Group Director and Mediabrands SBUs to deliver brilliant strategy, design, execution and KPI-driven results for clients.

You will oversee the client advice team, manage day-to-day communications, and develop client proposals while guiding internal partners; ensuring timely delivery of assets and accurate budgeting to drive client satisfaction.