Director, Client Advisory & Growth Strategy

Adelphi Group; United States; On-site; USD 130,000 - 150,000; Full time

Job summary

Initiative is seeking a Director, Client Advice and Management in the United States to support the Group Director in delivering best-in-class solutions for Initiative clients. You will lead the Client Advice and Management team, manage client relationships, and ensure flawless execution and KPI delivery across SBUs.

You will guide proposals, coordinate with partner agencies, and oversee budgeting, reporting, and billing while mentoring a growing team to drive senior client outcomes.

Qualifications

• Experience in Marketing, Advertising or Media.
• Experience leading, managing and developing a staff.
• Ability to drive projects end-to-end with strong project management.
• Background in consulting, marketing, advertising or integrated communications.
• Pharma client experience is a plus.

Responsibilities

• Day to day driver and quality manager of the Client Advice and Management team
• Manages all communications in a timely manner, with no request going unnoticed.
• Contribute to and author client proposals, recommendations and points of view; leads, issues, and conducts weekly client meeting
• Build relationships with day to day leads on the client side, as well as with clients’ partner agencies
• Ensures communication of creative needs and coordinates with partner agency teams on timely delivery of assets for campaigns
• Responsible for ensuring all client financial stewardship, reporting, budget management, authorization and billing needs are met in a timely an accurate fashion
• Participate in all client briefings, and articulate client needs and objectives to the integrated Strategy, Communications Design and Partnership leads
• Apply a client lens to all areas of Initiative product, ensuring solutions developed are business-appropriate and meet agreed-upon KPIs
• Develop your client advice team through performance management and giving consistent feedback
• Actively drive and support the efforts of leadership and the integrated client team, including SBUs, to deliver brilliant work, best in class, integrated solutions, and flawless execution, contributing to positive client satisfaction scores

Skills

Marketing/Advertising/Media

Staff management

Relationship building

Project management

Consulting/Integrated comms

No degree required

Senior experience

Leadership & presentation

Commercial acumen

Pharma experience

Job description

Initiative is seeking a Director, Client Advice and Management in the United States to support the Group Director in delivering best-in-class solutions for Initiative clients. You will lead the Client Advice and Management team, manage client relationships, and ensure flawless execution and KPI delivery across SBUs.

You will guide proposals, coordinate with partner agencies, and oversee budgeting, reporting, and billing while mentoring a growing team to drive senior client outcomes.