Director of Client Delivery, US

Movemeon

New York (NY)

On-site

USD 180,000 - 240,000

Full time

14 days+
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Benefits offered by this job

Paid team away trips
24 days vacation + federal holidays
Competitive base + bonus
Visa sponsorship not available

Job summary

Movemeon seeks a Director of Client Delivery to lead the US delivery function and build a best-in-class operation in the region. You will own end-to-end delivery, from search strategy and sourcing to candidate experience, in close partnership with Growth and the CEO.

This senior, high-visibility role requires delivering high-quality outcomes for top clients and scaling the US team with a strategic, commercially minded approach.

Qualifications

  • Proven experience in a client-facing role within executive search, headhunting, or recruitment.
  • Experience leading delivery teams or large-scale client search mandates.
  • Strong commercial acumen and ability to advise senior stakeholders.

Responsibilities

  • Lead US client delivery end-to-end, ensuring excellent outcomes.
  • Partner with Growth to provide a seamless client journey from origination through delivery.
  • Own mandate delivery: search strategy, sourcing, screening, and shortlisting.
  • Build and manage a diverse, high-quality candidate pipeline.
  • Define playbook, training, and quality standards as the team grows.
  • Lay foundations for the US delivery function and leadership as volume scales.

Skills

Executive delivery
Leadership
Strategic thinking
Client relationship

Job description

Lead and build the US delivery function for a fast-growing global executive search and consulting business, working hand-in-hand with our Client Services Director and directly with the CEO.

About The Movemeon Group

The Movemeon Group is the leading executive search and consulting business focused on strategy and transformation. We partner with PE funds, global enterprises and VC-backed scale-ups, helping them find the very best talent to drive to impact. We provide executive search, on-demand consultants and project teams, and have supported over 5,000 businesses globally, including Bain Capital, Advent, KKR, Amazon, AMEX, and Uber. Founded by ex-McKinsey consultants, our community is central to our proposition. We have built a network of over 100,000 strategic and commercial professionals who started their careers in leading consulting or finance firms (45% are ex-McKinsey, BCG, Bain), and now have deep operating experience. Our tech enables us to outcompete others in the market. We are investing heavily in software, data, and AI to further improve how we serve our community and clients. We're proud to have worked in over 100 countries and have offices focused on EMEA (UK, France, DACH), APAC (Australia, New Zealand, Singapore, and India) and the US.

About the Role

We are looking for a Director of Client Delivery to build and lead our client delivery function in the US, working in close partnership with our Growth Client Services Director to support the continued growth of our US business.

This is a senior, high-visibility hire: you will be the first dedicated delivery leader in the region. Historically, US delivery has been supported remotely by our central team in the UK; you will now take full local ownership of client and candidate delivery, building a best-in-class function from the ground up.

The split of responsibilities is deliberate. Our Growth Client Services Director owns origination, business development and closing new mandates, the client relationship up to the point a search is signed. You own everything that happens next: running the search, building shortlists, managing candidate and client experience through to placement, and ensuring every engagement lands well and drives repeat and expanded business. You will work as true partners on shared accounts, Growth staying close to the client relationship commercially, you owning delivery execution and quality end-to-end and, while the US function is being established.

This is not a purely operational role. How well a mandate is delivered directly shapes whether a client renews, expands, or refers us to their portfolio so you'll be expected to think commercially throughout: reading account health, spotting expansion and cross-sell signals during live delivery, and feeding those insights back to Growth to inform renewal and growth conversations. You'll also bring a strategic lens to how the US search process itself is designed, where to invest effort, which client segments and mandate types deserve a bespoke approach and how delivery capacity should be built out as volume grows rather than simply executing a process handed to you.

You'll be the delivery lead on mandates for funds like Bain Capital, Advent and KKR, some of the most demanding and high-profile clients in our portfolio and you'll set the standard for how delivery is done in the US as the team scales. You will work closely with peers in the UK central team during the transition, leveraging their expertise, tools and capacity where needed, before building out your own US bench.

Responsibilities As Director of Client Delivery, you will:
  • Lead US client delivery: Own all aspects of the client and candidate delivery process in the US end-to-end, ensuring excellent outcomes across every engagement.
  • Partner with Growth: Work side-by-side with the Client Services Director to provide a seamless client journey from origination through close and into delivery, with a clean handover and shared accountability for the outcome.
  • Client relationship management: Serve as the senior point of contact for US clients once a mandate is live, nurturing long-term partnerships, managing expectations, and ensuring repeat and expanded business.
  • Candidate search & process leadership: Take full ownership of how every search is run in the US. This is the core of the role, and includes:
  • Search strategy: Defining and agreeing the right search approach, target candidate profile and market mapping for each mandate, drawing on deep knowledge of consulting and strategic talent pools.
  • Sourcing & pipeline management: Overseeing sourcing across Movemeon's network and external channels to build a strong, diverse, and qualified pipeline for every live search.
  • Screening & shortlist quality: Setting and enforcing a rigorous screening bar so shortlists are consistently high-calibre and genuinely fit for the mandate, not just fast to produce.
  • Process rigor & speed: Owning delivery timelines and key metrics (time-to-shortlist, time-to-hire, candidate and client satisfaction), and proactively spotting and resolving bottlenecks before they affect the client relationship.
  • Candidate experience: Ensuring every candidate (placed or not) has a professional, well-managed, and timely experience that protects Movemeon's reputation in the market.
  • Standards & playbook: As the delivery team grows, defining the playbook, training, and quality bar that future US delivery hires will be expected to meet.
  • Team-building & leadership: Lay the foundations for the US delivery function, with responsibility for shaping team structure, hiring, and leadership as we scale.
  • Cross-regional collaboration: Work with other international colleagues to share best practices and ensure capacity is managed globally.
What we're looking for:
  • Proven experience in a client-facing role within executive search, headhunting, or recruitment, ideally including hands-on ownership of the end-to-end search process (briefing, sourcing, screening, shortlisting), not solely business development.
  • A track record of leading delivery teams or large-scale client search mandates, ideally within a high-growth or international business.
  • Strong commercial acumen and the ability to challenge and advise senior stakeholders.
  • Excellent organizational and problem-solving skills, able to manage multiple live searches in parallel and set priorities that drive business impact.
  • A hands-on leader who can both execute delivery directly and build the team/function over time.
  • Exceptional written and verbal communication skills, with the ability to influence at senior levels.
  • Proactive, autonomous, and comfortable operating as a first-on-the-ground leader in a growing US business.
  • Familiarity with consulting career paths and how they translate into client hiring needs.
What we offer
  • The opportunity to shape and lead Movemeon's delivery function in the US, making a tangible impact on our fastest-growing market.
  • A platform to grow into broader leadership responsibilities as the US team expands.
  • Respect for and encouragement of your ideas and initiatives.
  • Sensible work-life balance and a collaborative, international culture.
  • Paid team away trips - we've gone to Spain, Italy, Transylvania, and Montenegro.
  • 24 days vacation plus federal holidays, with additional days for tenure.
  • Competitive base plus performance-linked bonus tied to delivery outcomes

Location: East Coast US or Austin Texas (Visa sponsorship not available)

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