Director of Campus Dining Operations

Compass Group USA; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Full Benefits

401k

PTO

Bonus potential

Medical

Vision

Life Insurance/ AD&D

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Chartwells Higher Education, a member of Compass Group USA, is hiring a STUDENT DINING OPERATIONS DIRECTOR for the University of Chicago. The role oversees campus dining operations with emphasis on strategic policy implementation and client satisfaction.

Responsibilities include monitoring budgets, ensuring contract compliance, evaluating performance, and developing management staff. Candidates should have a proven record in multi-unit foodservice, strong communication, analytics, and leadership

Qualifications

• Experience with multi-unit foodservice management.
• Strong track record of driving customer satisfaction.
• Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment.
• Proven ability to mentor and develop team members.
• Excellent written and verbal communication skills.
• Strong organizational, problem-solving, and analytical skills.
• Ability to work independently and as a member of various teams and committees.
• Proven ability to handle multiple projects and meet deadlines.
• Strong interpersonal and presentation skills.
• Ability to prepare reports and business correspondence.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Good judgment with the ability to make timely and sound decisions.
• Creative, flexible, and innovative team player.
• Commitment to excellence and high standards.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

Responsibilities

• Develops, recommends, and implements policies and procedures of the account.
• Monitors financial reports of the accounts to ensure budgetary compliance.
• Inspect unit operations to ensure contract compliance.
• Interfaces with existing clients to maintain client satisfaction and account retention.
• Conducts appropriate annual and semi-annual performance evaluations.
• Completes all daily, weekly, and monthly reports as outlined in the corporate policy.
• Trains, motivates, and develops management personnel.

Skills

multi-unit management (foodservice)

customer satisfaction

fast-paced environment

mentoring team

communication skills

organizational skills

problem solving

analytical skills

teamwork

reporting

diversity awareness

decision making

flexibility

adaptability

Job description

Chartwells Higher Education, a member of Compass Group USA, is hiring a STUDENT DINING OPERATIONS DIRECTOR for the University of Chicago. The role oversees campus dining operations with emphasis on strategic policy implementation and client satisfaction.

Responsibilities include monitoring budgets, ensuring contract compliance, evaluating performance, and developing management staff. Candidates should have a proven record in multi-unit foodservice, strong communication, analytics, and leadership