STUDENT DINING OPERATIONS DIRECTOR - UNIVERSITY OF CHICAGO

Compass Group USA; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Full Benefits

401k

PTO

Bonus potential

Medical

Vision

Life Insurance/ AD&D

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Chartwells Higher Education, a member of Compass Group USA, is hiring a STUDENT DINING OPERATIONS DIRECTOR for the University of Chicago. The role oversees campus dining operations with emphasis on strategic policy implementation and client satisfaction.

Responsibilities include monitoring budgets, ensuring contract compliance, evaluating performance, and developing management staff. Candidates should have a proven record in multi-unit foodservice, strong communication, analytics, and leadership

Qualifications

• Experience with multi-unit foodservice management.
• Strong track record of driving customer satisfaction.
• Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment.
• Proven ability to mentor and develop team members.
• Excellent written and verbal communication skills.
• Strong organizational, problem-solving, and analytical skills.
• Ability to work independently and as a member of various teams and committees.
• Proven ability to handle multiple projects and meet deadlines.
• Strong interpersonal and presentation skills.
• Ability to prepare reports and business correspondence.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Good judgment with the ability to make timely and sound decisions.
• Creative, flexible, and innovative team player.
• Commitment to excellence and high standards.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

Responsibilities

• Develops, recommends, and implements policies and procedures of the account.
• Monitors financial reports of the accounts to ensure budgetary compliance.
• Inspect unit operations to ensure contract compliance.
• Interfaces with existing clients to maintain client satisfaction and account retention.
• Conducts appropriate annual and semi-annual performance evaluations.
• Completes all daily, weekly, and monthly reports as outlined in the corporate policy.
• Trains, motivates, and develops management personnel.

Skills

multi-unit management (foodservice)

customer satisfaction

fast-paced environment

mentoring team

communication skills

organizational skills

problem solving

analytical skills

teamwork

reporting

diversity awareness

decision making

flexibility

adaptability

Job description

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STUDENT DINING OPERATIONS DIRECTOR - UNIVERSITY OF CHICAGO

Other Forms of Compensation: Full Benefits, 401k, PTO, and bonus potential

At over 300 college & universities around the country,Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

We are seeking a Director of Operationsoverseeing Campus Dining at the University of Chicago.

Key Responsibilities:

• Develops, recommends, and implements policies and procedures of the account
• Monitors financial reports of theaccountsto ensure budgetary compliance
• Inspect unit operations to ensure contract compliance
• Interfaces with existing clients to maintain client satisfaction and account retention
• Conducts appropriate annual and semi-annual performance evaluations
• Completes all daily, weekly, and monthly reports as outlined in the corporate policy
• Trains, motivates, and develops management personnel

Preferred Qualifications:

• Experience with multi-unit foodservice management
• Strong track record of driving customer satisfaction
• Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
• Proven ability to mentor and develop team members
• Excellent written and verbal communication skills
• Strong organizational, problem-solving, and analytical skills
• Ability to work independently and as a member of various teams and committees
• Proven ability to handle multiple projects and meet deadlines
• Strong interpersonal and presentation skills
• Ability to prepare reports and business correspondence
• Ability to deal effectively with a diversity of individuals at all organizational levels
• Good judgment with the ability to make timely and sound decisions
• Creative, flexible, and innovative team player
• Commitment to excellence and high standards
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Job Segment: Food Service, Intern, Hospitality, Entry Level