Director of Business Development

Resolve Solutions; Milwaukee (WI); On-site; USD 120,000 - 140,000; Full time

Job summary

Resolve West Allis is seeking a seasoned Director of Business Development to lead census growth, strengthen referral partnerships, and expand our presence across the greater Milwaukee market. This senior role requires deep healthcare business development know-how and a proven ability to convert relationships into measurable results.

You will build strategic plans, engage hospitals and systems, track performance, and partner with leadership to optimize admissions and census.

Qualifications

• Minimum 5+ years in healthcare business development, sales, marketing, or referral development.
• Experience in skilled nursing, post-acute care, rehabilitation, or related healthcare.
• Proven track record in referral relationships and census or revenue growth.

Responsibilities

• Develop and execute a comprehensive growth strategy to increase census and referrals.
• Build and expand relationships with hospitals, health systems, physicians, case managers, and discharge planners.
• Identify new referral opportunities across West Allis and greater Milwaukee.
• Track referral activity, conversion rates, and market trends.
• Collaborate with facility leadership to support admissions and census goals.
• Represent Resolve West Allis at networking events and industry functions.
• Maintain awareness of competitors and market dynamics.

Skills

Healthcare business development

Referral development

Relationship building

Communication

Negotiation

Job description

Resolve West Allis is seeking an experienced, results-driven Director of Business Development to lead census growth, strengthen referral partnerships, and expand our presence throughout the greater Milwaukee market.

This is a senior-level opportunity for an established healthcare business development professional who understands the skilled nursing and post-acute landscape and knows how to turn strong relationships into measurable results.

We are looking for someone who can step into the market with confidence, develop a strategic growth plan, and build lasting relationships with hospitals, health systems, physicians, case managers, discharge planners, and other key referral partners.

What You'll Do

• Develop and execute a comprehensive business development strategy focused on increasing census and quality referrals
• Build, maintain, and expand relationships with hospitals, health systems, physicians, case managers, social workers, discharge planners, and other referral sources
• Identify new referral opportunities throughout West Allis and the greater Milwaukee market
• Maintain a consistent presence in the community and with key healthcare partners
• Track referral activity, conversion rates, market trends, and business development performance
• Partner closely with facility leadership, admissions, nursing, and clinical teams to support appropriate admissions and census goals
• Identify barriers to referrals and work collaboratively with leadership to improve conversion and strengthen referral relationships
• Represent Resolve West Allis professionally at networking events, healthcare organizations, community events, and industry functions
• Develop targeted strategies for key service lines and patient populations
• Maintain a strong understanding of competitors, market dynamics, and referral patterns

What We're Looking For

• 5+ years of healthcare business development, sales, marketing, or referral development experience strongly preferred
• Skilled nursing, post-acute, rehabilitation, senior care, home health, hospice, hospital, or closely related healthcare experience strongly preferred
• Proven history of developing referral relationships and generating measurable census or revenue growth
• Established relationships within the Milwaukee-area healthcare market highly preferred
• Strong understanding of hospital discharge and post-acute referral processes
• Ability to independently develop and execute a territory strategy
• Excellent relationship-building, communication, presentation, and negotiation skills
• Data-driven approach with the ability to track results and adjust strategy accordingly
• Comfortable being highly visible in the market and spending significant time developing referral relationships
• Valid driver's license and ability to travel locally as needed

Base Salary: $120,000–$140,000 annually + performance-based bonus

Compensation will be based on experience, existing market relationships, and demonstrated success within healthcare business development.

Resolve West Allis offers a competitive benefits package and the opportunity to have a direct impact on the growth and success of the facility.

The Candidate We Want

We're not simply looking for someone who can market a facility. We're looking for a business development leader who understands the post-acute market, knows how to build meaningful referral relationships, and can demonstrate results.

If you have a strong healthcare network, understand how to drive census growth, and are ready to take ownership of a market, we want to hear from you.