Director of Business Banking Relationships

Santander US; New Haven (CT); On-site; USD 109,000 - 180,000; Full time

Job summary

Santander US is seeking a Director, Business Banking Relationship to lead and expand key business banking relationships in our New Haven area. You will advise clients on financial solutions, manage portfolios, and drive cross-sell opportunities across banking products.

The role requires deep knowledge of business lending, cash flow analysis, and regulatory standards, plus strong communication and mentoring skills to guide teammates and deliver tailored financial strategies for diverse clients.

Qualifications

• Bachelor's degree or equivalent work experience in Business, Finance, Economics.
• 12+ years in Business Banking Relationship Management or related lending.
• Proven ability to develop and manage client relationships and cross-sell solutions.
• Strong analytical, negotiating, and presentation skills.

Responsibilities

• Develops, advises, manages and retains client relationships.
• Business development of new commercial client relationships.
• Provide comprehensive financial solutions across bank areas.
• Advise clients on financial strategies.
• Stay informed on banking industry trends.
• Handle client service issues with ownership and follow-up.

Skills

Business banking

Relationship management

Financial statement analysis

Negotiation

Cross-selling

Communication skills

Education

Bachelor's degree or equivalent work experience in Business, Finance, Economics

Tools

Microsoft Office

Job description

Santander US is seeking a Director, Business Banking Relationship to lead and expand key business banking relationships in our New Haven area. You will advise clients on financial solutions, manage portfolios, and drive cross-sell opportunities across banking products.

The role requires deep knowledge of business lending, cash flow analysis, and regulatory standards, plus strong communication and mentoring skills to guide teammates and deliver tailored financial strategies for diverse clients.