Director of Benefits Operations — On-Site Leader

Paylocit; Schaumburg (IL); Presencial; USD 138.000 - 225.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Descripción de la vacante

Paylocity seeks a seasoned leader to head Benefits Operations in an in-office role. You will direct TPA, EDI, and COBRA activities, shaping the operating model and performance metrics across teams in Schaumburg, IL.

Strong partnership with Legal, Compliance, and vendors is essential to maintain audit readiness and deliver superior client outcomes. The role requires a Bachelor’s degree, 10+ years in operational management, and expertise in Lean Six Sigma, process improvement, and cross-functional

Formación

• Bachelor’s degree in a related field.
• 10+ years in operational management in high-volume environments.
• Experience with Lean Six Sigma or equivalent process improvement.
• Knowledge of TPA, EDI, and COBRA workflows and controls.

Responsabilidades

• Lead TPA operations, EDI, and COBRA teams.
• Define vision and operating model for Benefits teams.
• Oversee day-to-day eligibility, enrollment, and change processing.
• Manage carrier and vendor relationships and SLAs.
• Lead implementation of new EDI connections and integrations.
• Monitor EDI quality and drive improvements.
• Oversee COBRA administration and compliance.
• Integrate AI capabilities into core processes.
• Collaborate with nearshore leadership on staffing and consistency.
• Develop KPIs and quality controls; report to senior management.
• Travel approximately 25%.

Conocimientos

TPA operations

EDI implementation

COBRA administration

Vendor management

Lean Six Sigma

Change management

Staff development

Cross-functional leadership

Data-driven decisions

Educación

Bachelor’s degree

Herramientas

EDI software

HRIS

Descripción del empleo

Paylocity seeks a seasoned leader to head Benefits Operations in an in-office role. You will direct TPA, EDI, and COBRA activities, shaping the operating model and performance metrics across teams in Schaumburg, IL.

Strong partnership with Legal, Compliance, and vendors is essential to maintain audit readiness and deliver superior client outcomes. The role requires a Bachelor’s degree, 10+ years in operational management, and expertise in Lean Six Sigma, process improvement, and cross-functional