Director, IT Applications & Healthcare Interoperability

Appalachian Regional Healthcare (ARH); Lexington (KY); On-site; USD 120,000 - 180,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) is seeking a Director of IT Applications to oversee day-to-day maintenance, configuration, testing, deployment, and upgrade of core and third-party applications. The role requires 24x7 support, vendor coordination, and leadership of application analysts to align with ARH goals.

The position leads interoperability platforms and healthcare data integration efforts, partnering with clinical, operational, and executive leaders to advance data-driven care and

Qualifications

• Demonstrated leadership capabilities and ability to supervise, direct, and monitor daily work activities of staff.
• Ability to evaluate, train, and motivate staff.
• Demonstrated ability to effectively manage complex, cross-functional projects and team members.
• Knowledge of problem and technical analysis.
• Strong analytical skills and the ability to proactively address problems and situations.
• Strong organizational skills, the ability to perform under pressure, and manage multiple priorities.
• Ability to read and interpret contracts to properly manage applications, including license and maintenance agreements.

Responsibilities

• Directs, manages, and evaluates the work of professional and other IT staff, including team members with clinical and non-clinical backgrounds and those with technical and non-technical skill sets.
• Manages application staff and contractors.
• Provides leadership, development planning, motivation, and mentoring of IT staff.
• Reviews performance of staff on an annual basis.
• Is directly responsible for the day-to-day maintenance and support of assigned applications, including third-party applications, ensuring appropriate levels of uptime are maintained on all critical systems.
• Acts as the escalation point of contact and is directly responsible for providing 24x7 support and assuring high availability of telephony and network communications, and other computing resources on which the organization relies.
• Acts as a primary escalation point for critical IT issues.
• Appropriately escalates issues in a timely manner.
• Partners with project management to allocate the appropriate application resources for projects.
• Ensures communication with project stakeholders is appropriate and timely.
• Works with project managers to track costs associated with projects and ensures projects are delivered on time and within budget.
• Keeps current on new developments in information systems that align with healthcare market evolution and organizational strategy to plan for future upgrades and organizational changes.
• Identifies, prioritizes, and addresses risks in order to provide a safe electronic medical record environment.
• Maintains confidentiality, integrity, and availability of ARH information.
• Complies with applicable internal and external policies, standards, laws, and regulations related to ARH information.
• Directs and coordinates business continuity and service restoration plans related to application systems.
• Manages strong partnerships with vendors.
• Performs other related duties, tasks, and responsibilities as required or assigned.

Education

Bachelor’s degree in Technology, Healthcare, or another related field

Job description

Appalachian Regional Healthcare (ARH) is seeking a Director of IT Applications to oversee day-to-day maintenance, configuration, testing, deployment, and upgrade of core and third-party applications. The role requires 24x7 support, vendor coordination, and leadership of application analysts to align with ARH goals.

The position leads interoperability platforms and healthcare data integration efforts, partnering with clinical, operational, and executive leaders to advance data-driven care and