Director of Bakery Café Operations & Franchise Growth

Restaurant Zone Recruiting; Costa Mesa (CA); On-site; USD 95,000 - 130,000; Full time

Job summary

A leading bakery café franchise is looking for a Director of Operations to oversee multi-unit operations across Southern California. This strategic role focuses on driving performance, growth, and brand consistency while enhancing guest experiences. The ideal candidate will have extensive experience in multi-unit leadership, particularly within fast-casual concepts, and will be responsible for developing high-performance operational standards in collaboration with franchise partners. This is a key role requiring strong leadership and financial management skills.

Qualifications

• 5+ years in multi-unit leadership within bakery café or fast-casual concepts.
• Experience managing franchise relationships and driving unit-level performance.
• Proven success in high-growth, fast-paced environments.

Responsibilities

• Drive KPIs: sales, profitability, and guest experience.
• Develop and implement strategic and operational plans.
• Coach and develop operations leaders.

Skills

Multi-unit leadership experience

Financial management skills

Operational leadership

Communication skills

Team leadership

Job description

A leading bakery café franchise is looking for a Director of Operations to oversee multi-unit operations across Southern California. This strategic role focuses on driving performance, growth, and brand consistency while enhancing guest experiences. The ideal candidate will have extensive experience in multi-unit leadership, particularly within fast-casual concepts, and will be responsible for developing high-performance operational standards in collaboration with franchise partners. This is a key role requiring strong leadership and financial management skills.