Director of Automotive Operations & Growth

TOOLES SAN CARLOS; San Carlos (CA); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Performance-based bonuses

Career growth opportunities

Job summary

A growing automotive service company is seeking a hands-on Director of Operations to optimize its network of repair centers across the United States. The ideal candidate will oversee daily operations, implement best practices, and drive continuous improvements in performance and customer satisfaction. Strong leadership experience in the automotive sector, excellent communication skills, and a results-oriented approach are essential. A competitive salary and comprehensive benefits package are offered for this pivotal role.

Qualifications

• Proven leadership experience in automotive service, repair, or operations management.
• Strong understanding of shop operations, including workflow and customer service.
• Ability to analyze data and make informed business decisions.

Responsibilities

• Oversee day‑to‑day operations across multiple repair and service locations.
• Implement standardized processes for workflow and customer service.
• Monitor key performance metrics including productivity and customer satisfaction.
• Collaborate with the executive team to set operational goals.
• Lead, coach, and develop regional and store managers.

Skills

Leadership experience in automotive service

Understanding of shop operations

Communication skills

Data analysis

Results-oriented mindset

Job description

A growing automotive service company is seeking a hands-on Director of Operations to optimize its network of repair centers across the United States. The ideal candidate will oversee daily operations, implement best practices, and drive continuous improvements in performance and customer satisfaction. Strong leadership experience in the automotive sector, excellent communication skills, and a results-oriented approach are essential. A competitive salary and comprehensive benefits package are offered for this pivotal role.