Director of AI/HPC Infrastructure Solutions

WESCO

Houston (TX)

On-site

USD 180,000 - 240,000

Full time

8 days ago

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Job summary

Wesco is seeking a Director of Advanced Infrastructure Solutions (AI/HPC) to act as a trusted advisor to customers and internal stakeholders, delivering deep technical leadership across AI, HPC, and data center technologies throughout the engagement lifecycle.

You will drive technical discovery, support solution development, guide architecture discussions, and align infrastructure investments with business goals, partnering with sales, engineering, and delivery teams to deploy scalable,

Qualifications

Bachelor’s degree in Engineering, IT, or related field.
13+ years in high performance computing infrastructure or data center tech.
2+ years leading a team of 6+ direct reports.
Experience in customer‑facing technical solutioning or pre‑sales.
Strong data center infrastructure and AI workloads knowledge.
Familiar with NVIDIA, Dell/Lenovo, Supermicro, Broadcom, Intel ecosystems.
Exposure to AI inference or HPC environments; certifications preferred.

Responsibilities

Responsible for planning, budgeting, administration, and management of team capacity, operations, and strategic initiatives supporting advanced data center and AI/HPC infrastructure environments.
Provide technical leadership and guidance to internal and external customers, including participating in technical discovery and pre‑sales support activities such as requirement validation, solution alignment, and design discussions.
Partner closely with sales and solution stakeholders to support customer pursuits by contributing technical expertise, validating proposed architectures, and helping position infrastructure solutions effectively.
Act as a technical advisor to customers, helping walk through infrastructure designs, deployment considerations, and implementation approaches for complex environments.
Contribute to the development and refinement of reference architectures, solution patterns, and best practices for AI, GPU-enabled systems, and data center infrastructure.
Support complex infrastructure design discussions across domains such as compute, GPU platforms, networking, storage, and facility considerations.
Oversee vendor training activities and technical enablement for team members and the broader TSS organization, including emerging technologies and platforms.
Develop and approve processes, procedures, and policies to drive continual improvements in technical support delivery and customer experience.
Maintain reporting of KPIs and provide insights to senior management, incorporating learnings from advanced infrastructure engagements.
Develop, review, and approve technical documentation including best practices, architecture guidance, troubleshooting methodologies, and customer‑facing materials.
Coach and mentor a team of experienced technical professionals and managers, strengthening capabilities in advanced infrastructure, customer engagement, and solution support.
Communicate with engineering, applications engineering, marketing, category management, supply chain, and quality teams regarding product gaps, emerging technologies, and customer needs.
Deliver presentations to senior management, customers, and industry audiences, including technical workshops and pre‑sales engagements.