Product Management Director, AI-Driven Success Plans

Salesforce; Seattle (WA); On-site; USD 200,000 - 280,000; Full time

Job summary

Salesforce is seeking a Product Management Director to lead the Success Plans offers, partner with executives, and translate customer insights into scalable roadmaps that drive adoption and revenue. This senior IC role demands strategic thinking, strong influence, and a track record turning complex problems into clear, data-driven actions.

The ideal candidate combines deep Salesforce knowledge with hands-on PM leadership, GTM discipline, and a passion for AI-enabled outcomes across Enterprise,

Qualifications

• Bachelor’s degree in Business Administration, Management or Strategy, or equivalent practical experience.
• 10+ years of product management experience, including packaging/pricing of B2B SaaS offerings.
• Track record owning a product line end-to-end — strategy, roadmap, GTM enablement, post-launch iteration.
• Strong cross-functional influence skills — align across Sales, CS, and Marketing without direct reporting lines.
• Experience with subscription/tiered pricing models and retention/adoption metrics.
• Familiarity with AI and agentic technologies and GTM translation.

Responsibilities

• Conduct customer and stakeholder research to understand needs, analyze feedback, and drive innovation.
• Craft clear, concise and unbiased point of view documents on changes to features, portfolio, and GTM model.
• Develop and present business cases for new offers or enhancements, including financial modeling and leadership alignment.
• Drive growth and adoption of the Success Plan offers.
• Own the operating rhythm behind the offer: feedback loops, offer performance reporting, and V2MOM updates.
• Stay ahead of industry trends and Salesforce's AI roadmap to flag implications for Success Plans.

Skills

Cross-functional influence

Strategic thinking

Executive communication

Problem solving

AI/agentic awareness

Influence without authority

Education

Bachelor’s degree in Business/Strategy/Management

MBA

Job description

Salesforce is seeking a Product Management Director to lead the Success Plans offers, partner with executives, and translate customer insights into scalable roadmaps that drive adoption and revenue. This senior IC role demands strategic thinking, strong influence, and a track record turning complex problems into clear, data-driven actions.

The ideal candidate combines deep Salesforce knowledge with hands-on PM leadership, GTM discipline, and a passion for AI-enabled outcomes across Enterprise,