Director of AI-Driven Business Transformation (Remote)

Sedgwick; Memphis (TN); Remote; USD 130,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k and matching

PTO

Disability and life insurance

Flexible spending account

Job summary

Sedgwick is seeking a seasoned Director of Business Transformation to lead enterprise-wide programs and shape AI-enabled operating models. You will partner with VPs and executives to translate priorities into executable roadmaps, steering large-scale transformations that boost growth, efficiency and customer experience.

The role requires a Master's degree and 10+ years of transformation leadership, with strong executive presence, change leadership and a proven ability to drive data-driven

Qualifications

• Master's degree preferred; Certifications related to business transformation and AI preferred.
• 10+ years leading large-scale business transformation initiatives or equivalent experience.

Responsibilities

• Leads enterprise or business unit–wide transformation programs aligned with strategic objectives.
• Shapes transformation strategy and translates enterprise priorities into executable roadmaps.
• Sponsors large-scale AI-enabled process redesign and technology enablement initiatives.
• Partners with VPs and executive leaders to align priorities, resources, and outcomes.
• Establishes enterprise-level governance, success metrics, and benefit realization frameworks.
• Drives cultural adoption of data-driven decision-making and continuous improvement.
• Ensures transformation outcomes are embedded into operating models.
• Serves as a trusted advisor with executive presence and strategic insight.

Skills

Executive presence

Enterprise thinking

Change leadership

AI tools usage

Microsoft Office

Analytical skills

Time management

Leadership

Written reporting

Education

Master's degree

AI/business transformation certifications

Tools

Microsoft Office

Job description

Sedgwick is seeking a seasoned Director of Business Transformation to lead enterprise-wide programs and shape AI-enabled operating models. You will partner with VPs and executives to translate priorities into executable roadmaps, steering large-scale transformations that boost growth, efficiency and customer experience.

The role requires a Master's degree and 10+ years of transformation leadership, with strong executive presence, change leadership and a proven ability to drive data-driven