Director of AI-Driven Business Transformation

Sedgwick; Spokane (WA); Remote; USD 130,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with matching

Paid time off (PTO)

Disability insurance

Life insurance

Employee assistance program

Flexible spending account or health-sg

Job summary

Sedgwick is seeking a Director of Business Transformation to lead enterprise-wide programs that shape strategy and ensure cross-functional alignment. The role focuses on AI-enabled operating models and improving growth, efficiency, and customer experience.

The Director will partner with senior leaders to define roadmaps, sponsor large-scale initiatives, and establish governance and metrics to realize benefits. Strong executive presence and change leadership are essential.

Qualifications

• Master's degree preferred and AI-related certifications are a plus.
• Ten (10+) years of experience leading large-scale business transformation initiatives or equivalent.

Responsibilities

• Leads enterprise or business unit–wide transformation programs aligned with strategic objectives.
• Shapes transformation strategy and translates enterprise priorities into executable roadmaps.
• Sponsors large-scale AI-enabled process redesign and technology enablement initiatives.
• Partners with VPs and executive leaders to align priorities, resources, and outcomes.
• Establishes enterprise-level governance, success metrics, and benefit realization frameworks.
• Drives cultural adoption of data-driven decision-making and continuous improvement.
• Ensures transformation outcomes are embedded into operating models.
• Serves as a trusted advisor with executive presence and strategic insight.

Skills

Executive presence

Enterprise thinking

Change leadership

AI tools usage

Analytical skills

Time management

Leadership

Written reporting

Team collaboration

Education

Master's degree preferred

Job description

Sedgwick is seeking a Director of Business Transformation to lead enterprise-wide programs that shape strategy and ensure cross-functional alignment. The role focuses on AI-enabled operating models and improving growth, efficiency, and customer experience.

The Director will partner with senior leaders to define roadmaps, sponsor large-scale initiatives, and establish governance and metrics to realize benefits. Strong executive presence and change leadership are essential.