Director of Agent Growth & Network Development

CRST The Transportation Solution, Inc.; Cleveland (OH); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision

Retirement match

PTO & holidays

Parental leave

Life and disability insurance

Employee discounts

Job summary

CRST The Transportation Solution, Inc. is seeking an Agent Development Director to drive top-line growth by building scalable agent networks and developing customer freight opportunities across Flatbed Solutions and brokerage.

You will recruit, onboard, and manage agents while leading pricing strategies and market analysis to maximize capacity utilization and profitability in a strategic, non-transactional role.

Qualifications

• Experience in transportation, logistics, brokerage, or agent-based sales environments.
• Proven track record of driving top-line revenue through relationship-based selling and network development.
• Experience managing full sales cycle from outreach to closing.
• Exposure to independent agents, fleet owners, or carrier networks.
• Proficiency with CRM platforms, reporting tools, and Microsoft Office.

Responsibilities

• Recruit, onboard, and develop high-performing agents and fleet owners with revenue production accountability across the network.
• Build and manage an agent pipeline informed by regional market analysis and growth opportunities.
• Own the complete customer sales cycle—from prospecting to contract execution—to secure new business.
• Ensure loading opportunities that attract and retain capacity across the regional network.
• Analyze market conditions and pricing trends to inform recruiting and customer targeting strategies.
• Maintain real-time CRM accuracy with pipeline visibility, forecasting, and performance tracking for both agent and customer revenue streams.
• Partner cross-functionally with operations, pricing, and sales leadership to ensure service commitments are executable.
• Develop strategic relationships with agents and customers creating durable, long-term partnerships.
• Align customer freight opportunities with capacity strategy to drive network growth.

Skills

Agent development

Sales leadership

Revenue growth

CRM proficiency

Pricing strategy

Market analysis

Education

Four-year degree

High school diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

CRST The Transportation Solution, Inc. is seeking an Agent Development Director to drive top-line growth by building scalable agent networks and developing customer freight opportunities across Flatbed Solutions and brokerage.

You will recruit, onboard, and manage agents while leading pricing strategies and market analysis to maximize capacity utilization and profitability in a strategic, non-transactional role.