Director of Agent Commission Operations

Transamerica; Denver (CO); Hybrid; USD 113.000 - 130.000; Vollzeit

Benefits dieser Stelle

Pension Plan

401k Match

Employee Stock Purchase Plan

Tuition Reimbursement

Disability Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Employee Discounts

Career Training & Development Opportun

Zusammenfassung

Transamerica is seeking a senior operations leader to drive the agent commission system for life and/or annuity products and to oversee multifunctional teams. The role emphasizes strategic planning, operational excellence, and customer‑centric initiatives, with mentorship of senior managers and a focus on risk management and continuous improvement.

You will partner with executive leadership to shape organizational strategies and deliver measurable improvements, while championing data‑driven

Qualifikationen

• Bachelor’s degree in a business field or equivalent experience.
• 10 years of experience in an operations environment, preferably in the insurance/financial services industry.
• Five years of management experience.
• Leadership skills to oversee teams and drive performance results.
• Problem-solving, analytical and decision-making skills.
• Communication and interpersonal skills to interact with staff and all levels of management.
• Ability to handle multiple responsibilities under pressure.
• Ability to grasp technical and complex concepts, and convey to staff and internal/external customers.
• Proficiency using MS Office tools (Outlook, Excel, Power Point, Word).

Aufgaben

• Develop and execute the operational strategy for the organization.
• Oversee day-to-day operations to ensure smooth functioning and timely delivery of services.
• Manage operational budgets and resources, ensuring optimal allocation of funds.
• Lead, mentor, and develop a high-performing operational teams.
• Accountable for team results.
• Identify and implement opportunities for improvement throughout Operations and provide proposals to executive leadership.
• Assist, facilitate and lead committees, teams and projects.
• Promote teamwork, collaboration and implementation of best practices throughout the Operations function.
• Collaborate with colleagues to improve performance and coordinate activities between cross-functional teams.
• Serve as an escalation point for teams to ensure a high level of customer satisfaction.
• Prepare and deliver on-going management reports to a variety of audiences.
• Work on cross-functional projects representing leadership direction for the department.
• Ensure visibility and transparency to internal and external stakeholders on the health of operations, including identification of critical needs/dependencies and risks.

Kenntnisse

Leadership

Communication

Analytical skills

Problem-solving

Strategic thinking

Ausbildung

Bachelor's degree in business or equivalent

Tools

MS Office tools

Jobbeschreibung

Transamerica is seeking a senior operations leader to drive the agent commission system for life and/or annuity products and to oversee multifunctional teams. The role emphasizes strategic planning, operational excellence, and customer‑centric initiatives, with mentorship of senior managers and a focus on risk management and continuous improvement.

You will partner with executive leadership to shape organizational strategies and deliver measurable improvements, while championing data‑driven