Head of Commissions Operations (Hybrid)

Transamerica

Cedar Rapids (IA)

Hybrid

USD 113,000 - 130,000

Full time

5 days ago

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Benefits offered by this job

Competitive Pay

Bonus for Eligible Employees

Benefits Package

Pension Plan

401k Match

Employee Stock Purchase Plan

Tuition Reimbursement

Disability Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Employee Discounts

Career Training & Development Opportun

Health and Work/Life Balance Benefits

Paid Time Off starting at 160 hoursann

Ten paid holidays per year

Be Well Company wellness program

Parental Leave – fifteen days of paid;

Adoption Assistance

Employee Assistance Program

Back-Up Care Program

PTO for Volunteer Hours

Employee Matching Gifts Program

Employee Resource Groups Inclusion and

Employee Recognition Program

Referral Bonus Programs

Inclusion & Diversity

Job summary

Transamerica is seeking a senior leader to guide the agent commission system for life and annuity products and to oversee multifunctional operations teams. You will drive strategic planning, service quality, and risk management while mentoring senior managers and aligning with executive priorities.

In this hybrid role, you will manage budgets, collaborate across cross‑functional groups, and deliver key performance insights to stakeholders.

Qualifications

Bachelor's degree in a business field or equivalent experience.
10 years of experience in an operations environment, preferably in the insurance/financial services industry.
5 years of management experience.
Strong leadership to oversee teams and drive performance results.
Excellent problem-solving, analytical and decision-making skills.
Strong communication and interpersonal skills across levels of management.
Ability to handle multiple responsibilities under pressure.
Ability to grasp and convey technical concepts to staff and customers.
Ability to build partnerships with leaders at all levels and with vendor partners.
Leadership presence and the ability to communicate strategic objectives and outcomes.
Analytical skills to articulate KPIs and financial objectives and assess performance.
Initiative-taking, results-driven, and ability to manage competing priorities.
Highly organized with the ability to drive multiple priorities.
Strong influencing skills with data-driven presentations.
Proficiency using MS Office tools (Outlook, Excel, PowerPoint, Word)

Responsibilities

Develop and execute the operational strategy for the organization.
Oversee day-to-day operations to ensure smooth functioning and timely delivery of services.
Manage operational budgets and resources, ensuring optimal allocation of funds.
Lead, mentor, and develop a high-performing operational teams.
Accountable for team results.
Identify and implement opportunities for improvement throughout Operations and provide proposals to executive leadership.
Assist, facilitate and lead committees, teams and projects.
Promote teamwork, collaboration and implementation of best practices throughout the Operations function.
Collaborate with colleagues to improve performance and coordinate activities between cross-functional teams.
Serve as an escalation point for teams to ensure a high level of customer satisfaction.
Prepare and deliver ongoing management reports to a variety of audiences.
Work on cross-functional projects representing leadership direction for the department.
Ensure visibility and transparency to internal and external stakeholders on the health of operations, including risks.
Invest in the career success of employees and engage/develop talent as a strategic differentiator.
Use data to drive decision-making and provide insights into operational performance and customer experience.