Director of Admissions & Census Growth

Ciena Healthcare; Southfield (MI); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision insurance

401K with matching funds

Life Insurance

Employee discounts

Tuition Reimbursement

Student Loan Reimbursement

Job summary

Ciena Healthcare in Michigan is seeking a Centralized Admissions Director to grow the facility census by building strong relationships with hospitals, physician groups and insurers, and by steering pre-admission, admission, discharge and follow-up processes.

The role requires strategic planning, collaboration with clinical and administrative teams, and expertise in payer requirements to optimize admissions and bed utilization.

Qualifications

• High School Diploma required.
• 4-year degree preferred
• At least three (3) years experience in Health Care Sales/marketing/Insurance or commensurate education preferred.
• Experience in managed care/insurance preferred.
• Familiar with Medical Terminology.
• Ability to use technology, including AI-driven software

Responsibilities

• Develops strategies to maximize admissions of residents requiring care. Coordinates admission to the appropriate facility with daily contact to hospitals, physicians, insurers, case management companies and health care agencies.
• Receives resident referrals via fax, phone calls, or internet and follows up for timely admission decisions.
• Conducts admission screening to determine level of care, services required, equipment needs and insurance coverage.
• Partners with clinical/administrative teams to remove admission barriers and coordinates admissions with attending physician.
• Ensures level of care approval and OBRA screen when indicated; confirms financial approval with business office prior to accepting residents.
• Maintains census system daily and communicates bed availability; prepares daily/monthly reports for leadership.
• Tracks pre-admission referral activity in the CRM and follows up on referrals to ensure resolution and timely readmissions.

Job description

Ciena Healthcare in Michigan is seeking a Centralized Admissions Director to grow the facility census by building strong relationships with hospitals, physician groups and insurers, and by steering pre-admission, admission, discharge and follow-up processes.

The role requires strategic planning, collaboration with clinical and administrative teams, and expertise in payer requirements to optimize admissions and bed utilization.