Centralized Admissions Director - Ciena Healthcare

Ciena Healthcare; Southfield (MI); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401K with matching funds

Life Insurance

Employee discounts

Tuition Reimbursement

Student Loan Reimbursement

Job summary

Ciena Healthcare in Michigan seeks a Centralized Admissions Director to manage census by cultivating relationships with hospitals, physicians, insurers and community partners to drive admissions. You will lead pre-admission, admission, discharge and follow-up processes.

Responsibilities include developing census strategies, coordinating referrals, screening admissions, and ensuring timely approvals and documentation.

Qualifications

• High School Diploma required.
• 4-year degree preferred.
• At least three (3) years experience in Health Care Sales/marketing/Insurance or commensurate education preferred.
• Experience in managed care/insurance preferred.
• Familiar with Medical Terminology.
• Ability to use technology, including AI-driven software.

Responsibilities

• Develops strategies to maximize admissions from referrals (hospitals, physician groups, insurers).
• Coordinate admission process from pre-admission to follow-up.
• Ensure timely admissions decisions and 24/7 coverage planning.
• Review referrals, screen admissions for level of care and insurance coverage.
• Coordinate attendance with clinical staff and obtain approvals.

Skills

Healthcare sales

Marketing

Insurance

Medical terminology

AI-driven software literacy

Education

High School Diploma

4-year degree preferred

Tools

CRM systems

AI-driven software

Job description

Ciena Healthcare,

Facility: Ciena Healthcare

The Centralized Admissions Director is responsible for managing the facilities census by developing and maintaining positive relationships with hospitals, physician groups, community organizations and insurers that generate patient admissions. This position is also responsible for all admission department activities including the pre-admission, admission, discharge, and follow up process.

Join us with an attractive benefits offering

• Competitive pay
• Medical, dental, and vision insurance
• 401K with matching funds
• Life Insurance
• Employee discounts
• Tuition Reimbursement
• Student Loan Reimbursement

Responsibilities

Census Development

• Develops strategies to maximize admissions of residents requiring care. Has daily contact with potential referral sources including hospitals, physicians, insurers, case management companies and health care agencies to coordinate admission to the appropriate facility.
• Create back up plan for 24/7 admissions coverage to ensure seamless communication and address all referrals with 15-minute expectations.

Admission Process

• Receives resident referrals via fax, phone calls, or internet
• Aggressively follows up on referrals for timely decisions related to resident admission.
• Conducts admission screening of potential patients; determines level of care, services required, equipment needs and insurance coverage, as indicated.
• Partners with the clinical or administrative team to remove admission barriers.
• Authorize acceptance of patients and coordinate admissions with appropriate staff.
• Coordinates the assignment of attending physician.
• Ensures level of care approval obtained and OBRA screen (PASSAR, MI/MR) when indicated.
• Confirms financial approval with the business office prior to accepting residents when necessary.
• Obtains prior approval number from the payer on a per case basis when authorized.
• Provides admission information to the nursing staff prior to and at the time of admissions.

Budgets and reports

• Achieve facility census goals and annual budget projections by meeting admission goals.
• Completes timely delivery of daily census reports and monthly month-end reports to ensure clear communication regarding bed availability.
• Administrator and corporate staff to ensure data is reported correctly.
• Documents and tracks pre-admission referral activity on the CRM to ensure all referrals are addressed and followed up appropriately.
• Tracks and communicates unplanned hospital discharges with the Administrator to assist with timely readmissions without increasing hospital length of stay.
• Updates computerized census system daily; maintains an accurate record of available beds.

Education and/or Experience

• High School Diploma required.
• 4-year degree preferred
• At least three (3) years experience in Health Care Sales/marketing/Insurance or commensurate education preferred.
• Experience in managed care/insurance preferred.
• Familiar with Medical Terminology.
• Ability to use technology, including AI-driven software