Director of 3PL Operations & Inventory Excellence

Black-Rifle-Coffee-Company-5; Illinois; Vor Ort; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

Black Rifle Coffee Company in Illinois is seeking a Director of Warehouse Operations to lead 3PL partners, optimize inventory, and drive governance across warehousing, fulfillment, and transport. This role will establish KPIs, ensure SLA compliance, and align physical execution with systems data while delivering service, cost, and quality targets for customers.

You will partner with Planning, Finance, and Customer Service to improve visibility, accuracy, and cycle times, and you’ll champion

Qualifikationen

• Bachelor’s degree in Supply Chain, Operations, Business, or related field.
• 8–12+ years of experience in distribution, logistics, or 3PL management.
• Proven experience managing outsourced warehousing or multi-site logistics networks.
• Strong understanding of warehouse operations, inventory control processes, and WMS/ERP systems.
• Demonstrated ability to hold external partners accountable to performance standards.
• Willingness to travel regularly to 3PL sites.

Aufgaben

• Own day-to-day and strategic performance of all 3PL partners across warehousing and fulfillment operations.
• Establish, track, and standardize KPIs across all 3PL sites, including service levels, cost performance, inventory accuracy, and productivity.
• Lead regular performance reviews, audits, and business reviews with 3PL leadership.
• Ensure compliance with contractual obligations and SLAs; drive corrective actions when performance falls short.
• Inventory Management: oversee cycle counts, physical inventories, reconciliation processes, and variance investigation.
• Drive root-cause analysis and corrective action for inventory discrepancies, shrink, damage, and loss.
• Partner with Planning and Finance to validate inventory levels and support financial close.
• Drive standardization of operating procedures, reporting, and workflows across all 3PL sites.
• Validate WMS and TMS outputs, reporting, and interfaces with internal systems.

Kenntnisse

Leadership

Analytical thinking

Communication

Travel readiness

Ausbildung

Bachelor’s degree in Supply Chain, Operations, Business, or related field

Jobbeschreibung

Black Rifle Coffee Company in Illinois is seeking a Director of Warehouse Operations to lead 3PL partners, optimize inventory, and drive governance across warehousing, fulfillment, and transport. This role will establish KPIs, ensure SLA compliance, and align physical execution with systems data while delivering service, cost, and quality targets for customers.

You will partner with Planning, Finance, and Customer Service to improve visibility, accuracy, and cycle times, and you’ll champion