On-Site 3PL Fulfillment Analyst — Logistics Navigator

Community Coffee Company, L.L.C.; Port Allen (LA); On-site; USD 65,000 - 85,000; Full time

Job summary

Community Coffee Company, L.L.C. is seeking a 3PL Fulfillment Analyst to manage daily third‑party logistics operations and the order‑to‑delivery lifecycle for retail and warehouse distributor customers.

You will coordinate among 3PLs, Sales, Customer Service, Logistics, Planning, Finance, and external customers, ensuring data accuracy and timely visibility into order status. Responsibilities include monitoring SAP/EDI transactions, resolving 3PL discrepancies, and authorizing inventory

Qualifications

• Bachelor’s degree with 3+ years in order management, 3PL operations, inventory control, or distribution; or 5+ years with a high school diploma.
• Experience executing and reconciling transactions in SAP S/4HANA or a comparable ERP.
• Experience monitoring, investigating, and resolving EDI transactions in a supply chain, distribution, or customer fulfillment environment.
• Experience resolving customer order exceptions — shortages, damages, OS&D, returns, and credits — with external customers or partners.
• Experience performing inventory reconciliation, including variance research and root-cause analysis.
• Advanced Microsoft Excel skills, including pivot tables, VLOOKUP/XLOOKUP, and large data set reconciliation.

Responsibilities

• Evaluate and resolve transaction and fulfillment exceptions across SAP, EDI, and 3PL order data and determine corrective actions.
• Resolve disputes involving shortages, damages, OS&D, and service complaints with retailers, distributors, Accounting, and 3PL partners.
• Process and validate routine SAP and EDI transactions including orders, units, receipts, picks, shipments, and transfers.
• Investigate inventory variances, isolate SKUs/locations, determine root cause, and authorize adjustments within thresholds.
• Monitor inventory across 3PL locations against Demand and Supply Planning, identify at-risk inventory and escalate replenishment risk.
• Evaluate 3PL invoice charges against contract terms and service data; approve, contest, or negotiate resolutions.
• Track orders from distribution centers through delivery, communicate confirmations, substitutions, tracking, and delivery dates.
• Maintain master data accuracy across 3PL partners including SKUs, lead times, pricing, and new product setup.
• Coordinate cycle counts, physical inventories, returns, and product disposition with 3PL partners and Finance.
• Prepare and analyze reporting on inventory accuracy, fill rates, backorders, aging, and 3PL activity; identify issues and drive corrective actions.

Skills

Advanced Excel

SAP S/4HANA

EDI transactions

Inventory control

Data analysis

Communication skills

Cross-functional teamwork

Root cause analysis

Education

Bachelor's degree in Supply Chain/related field

Tools

Power BI

Power Query

Job description

Community Coffee Company, L.L.C. is seeking a 3PL Fulfillment Analyst to manage daily third‑party logistics operations and the order‑to‑delivery lifecycle for retail and warehouse distributor customers.

You will coordinate among 3PLs, Sales, Customer Service, Logistics, Planning, Finance, and external customers, ensuring data accuracy and timely visibility into order status. Responsibilities include monitoring SAP/EDI transactions, resolving 3PL discrepancies, and authorizing inventory