Director, NA Enterprise Expansion Sales

Lumen; Santa Fe (NM); Remote; USD 124,000 - 182,000; Full time

Job summary

Lumen is seeking a Director for Regional Enterprise Sales Expansion to lead a high-performing North America team focused on expansion within existing accounts. You will drive cross-sell, upgrade opportunities, and develop strategies for sustainable growth.

The role requires proven leadership, forecast accuracy, and a consultative, solution-based approach aligned with customer success and operational excellence.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 6+ years of experience leading enterprise technology sales teams in a consultative, solution-selling environment.
• 1+ years of experience leading sales leaders and/or managing multi-layered sales organizations.
• Demonstrated success exceeding revenue targets, growing customer relationships, and driving sales performance.
• Experience managing pipeline development, forecasting, sales execution, and performance metrics.
• Strong communication, negotiation, presentation, and executive-level relationship management skills.
• Proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Lead, coach, and develop a team of enterprise sales professionals focused on expansion, cross-sell, and upgrade opportunities within existing accounts.
• Drive achievement of sales, revenue, and profitability objectives through execution of strategic growth initiatives and disciplined sales management practices.
• Maintain accountability for pipeline health, funnel creation, forecast accuracy, and improved conversion rates across the team.
• Foster a digital-first sales environment by promoting adoption of digital tools and capabilities among sellers and customers.
• Build a high-performance culture centered on collaboration, customer focus, integrity, responsiveness, and continuous improvement.
• Partner closely with Customer Success, Product, Marketing, Solutions Engineering, Sales Support, and Service Delivery teams to accelerate business outcomes and improve the customer experience.
• Recruit, retain, and develop top sales talent while building strong internal and external networks to strengthen organizational capability.
• Leverage customer insights, industry knowledge, and strategic relationships to identify opportunities, influence business decisions, and support long-term growth objectives

Skills

Strategic sales leadership

Cross-functional leadership

Forecasting

Executive relationship management

Negotiation

Communication

Solution selling

Education

Bachelor’s degree or equivalent combination of education and experience

Tools

Salesforce.com

Microsoft Office

Job description

Lumen is seeking a Director for Regional Enterprise Sales Expansion to lead a high-performing North America team focused on expansion within existing accounts. You will drive cross-sell, upgrade opportunities, and develop strategies for sustainable growth.

The role requires proven leadership, forecast accuracy, and a consultative, solution-based approach aligned with customer success and operational excellence.