Director, Marketing Strategy & Operations

Visa; San Francisco (CA); Hybrid; USD 178,000 - 286,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

FSA/HSA

Life Insurance

Paid Time Off

Wellness Program

Job summary

Visa seeks a Director of Strategy and Ops to lead marketing strategy and narrative for the 2030 plan, working with Sales, Product, regional and global teams to drive growth. You’ll own strategic workstreams like consumer and B2B marketing strategy development and leadership forums.

Based in San Francisco, CA, you will build scalable frameworks, tools, and processes to empower Marketing to meet brand objectives, while partnering across functions to deliver measurable impact.

Qualifications

• 10+ years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD.
• Strong command of financial, market and consumer data and frameworks with the ability to grasp and distill complex issues.
• Excellent analytical skills and experience cleaning, evaluating, joining and drawing conclusions from multiple data sets.
• Prior experience with business strategy and business operations
• Strong executive communication and presentation skills. Impeccable written and oral communication
• Excellent project management and program management skills and experience in leading cross-functional projects.

Responsibilities

• Power the next phase of Visa's growth by developing a clear marketing strategy that leverages Visa's strengths in consumer and B2B payments.
• Provide functional thought leadership to NA CMO and Marketing Leadership on strategic challenges including brand strength and trends.
• Construct and maintain a coherent view of market opportunities by customer segment and market, incorporating insights and competitive intelligence.
• Set and track OKRs/KPIs for marketing initiatives related to 2030 Strategy and drive corrective actions.
• Define and lead the learning agenda in partnership with Insights and Analytics to strengthen Visa's Brand among next-gen consumers and segments.
• Advance AI use cases in NAM organization—prioritize, define guardrails, pilot and scale within approved tools.
• Collaborate with stakeholders to organize information and deliver actionable recommendations.
• Create executive updates with clear impacts, risks, and asks.

Skills

Executive communication

Project management

Cross-functional collaboration

Analytical skills

Data-driven decisions

Strategic thinking

Education

Bachelor's Degree

Advanced Degree (MBA/JD/MD)

Tools

Financial modeling

Market analysis

Job description

Visa seeks a Director of Strategy and Ops to lead marketing strategy and narrative for the 2030 plan, working with Sales, Product, regional and global teams to drive growth. You’ll own strategic workstreams like consumer and B2B marketing strategy development and leadership forums.

Based in San Francisco, CA, you will build scalable frameworks, tools, and processes to empower Marketing to meet brand objectives, while partnering across functions to deliver measurable impact.