Director, Life Sciences Commercial Tech Transformation

ProcDNA; Chicago (IL); On-site; USD 180,000 - 240,000; Full time

Job summary

ProcDNA is seeking a Director – Commercial Technology in Chicago, IL, to lead transformation programs for pharma, biotech, and MedTech clients. You’ll blend hands-on program leadership with strategic advisory, guiding omnichannel activation, CRM modernization, and data-driven initiatives at scale.

You will manage senior client relationships, shape project roadmaps, drive ROI measurement, and contribute to sales pursuits while developing internal IP and guiding multi-region delivery.

Qualifications

• 10–14 years of work experience in life sciences consulting, commercial technology, digital transformation, or related domains.
• Advanced degree preferred (MBA or Master’s in a relevant field).
• Strong experience leading cross-functional teams across strategy, technology, and analytics.
• Demonstrated ability to design and execute solutions for complex commercial and omnichannel challenges.
• Willingness to travel to support client delivery and internal initiatives.

Responsibilities

• Lead major workstreams within commercial transformation programs (omnichannel acceleration, CRM modernization, data-driven targeting, digital execution readiness).
• Translate client goals into actionable commercial technology roadmaps (Veeva, Salesforce, Adobe, OCE, CDP, DAM).
• Manage day-to-day delivery for large omnichannel and CRM engagements (platform redesign, integrations, analytics).
• Drive commercial analytics and ROI tracking with KPI frameworks and MMx/MTA.
• Develop high-quality deliverables including assessments, architectures, and implementation plans.

Skills

Omnichannel strategy

Data governance

Data infrastructure

Content operations

Marketing automation

Analytics measurement

Education

MBA or Master’s degree

Job description

ProcDNA is seeking a Director – Commercial Technology in Chicago, IL, to lead transformation programs for pharma, biotech, and MedTech clients. You’ll blend hands-on program leadership with strategic advisory, guiding omnichannel activation, CRM modernization, and data-driven initiatives at scale.

You will manage senior client relationships, shape project roadmaps, drive ROI measurement, and contribute to sales pursuits while developing internal IP and guiding multi-region delivery.