Director, Legal Services & Operations (Hybrid)

Asian Law Caucus; United States; Hybrid; USD 139,000 - 176,000; Full time

Benefits offered by this job

Health insurance

Dental Insurance

401(k) retirement plan with employer 2

Paid vacation and holidays

Flexible spending account (FSA)

Job summary

Asian Law Caucus in San Francisco, CA, seeks a Senior Manager to oversee legal services operations across litigation and direct client representation. This newly created role reports to the Legal Director and builds the infrastructure, coordination, and administrative support needed to sustain high-quality, values-driven work in API communities.

The ideal candidate will lead legal services administration, intake and case management, pro bono coordination, and staff development, ensuring

Qualifications

• J.D. and CA State Bar in good standing.
• Minimum eight years in direct legal services, litigation, or legal administration.
• Strong knowledge of legal support systems, court processes, and litigation workflows.
• Experience supervising staff and building collaborative teams.
• Experience with case management tools such as Clio, Sharepoint, Microsoft, WestLaw, PACER.

Responsibilities

• Oversee delivery of direct legal services including intake, case management, and client support systems.
• Ensure services meet professional and funder requirements and organizational policies.
• Provide support to attorneys to achieve strong client outcomes while managing caseloads and quality control.
• Monitor service delivery metrics and client trends to improve equity and effectiveness.
• Lead legal administration infrastructure to improve systems, workflows, and documentation.
• Oversee pro bono and volunteer services, and collaborate with managers on building engagement.

Skills

Leadership

Project management

Legal administration

Staff supervision

Cross-functional collaboration

Attention to detail

Education

J.D. and California Bar in good standing

Tools

Clio

Sharepoint

Microsoft Suite

Google Suite

WestLaw

PACER

Job description

Asian Law Caucus in San Francisco, CA, seeks a Senior Manager to oversee legal services operations across litigation and direct client representation. This newly created role reports to the Legal Director and builds the infrastructure, coordination, and administrative support needed to sustain high-quality, values-driven work in API communities.

The ideal candidate will lead legal services administration, intake and case management, pro bono coordination, and staff development, ensuring