Director, Inside Sales

FlightSafety International Inc; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading aviation training company seeks a Director of Inside Sales to lead a dynamic team focused on acquiring new customers. The role emphasizes KPI-driven management, talent development, and collaboration with sales directors to drive revenue growth. Ideal candidates will have extensive sales experience, strong communication skills, and a background in aviation or related fields.

Qualifications

• 10+ years in a direct sales environment.
• Experience in focused account management and revenue growth.

Responsibilities

• Lead the inside sales team to acquire new customers.
• Define and monitor sales KPIs and improve team performance.
• Coach and develop Sales Consultants on strategy and skills.

Skills

Fluent in English

Excellent organization

Customer service oriented

Education

Bachelor's degree

Pilot's License

Tools

Salesforce

Microsoft Office

Job description

About FlightSafety International

FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

Purpose of Position

The Director, Inside Sales will lead the inside sales team with a focus on the acquisition of new and prospective customers. This leadership position is passionate about developing talent, experienced in KPI-driven sales management, and skilled at fostering a high energy and growth-oriented team culture.

Tasks and Responsibilities

• Accountable for the development and execution of new business leads and opportunities to achieve sales goals, including quotas and processes involving sales improvement and generating revenue.
• Conducts market research and closely analyzes market trends to identify new customer prospects and/or innovative insights strategies.
• Define and monitor applicable sales KPIs, track individual and team performance, and implement improvement strategies.
• Educates team on the sales cycle and identifies and develops targeted sales campaigns to be executed.
• Inspire, engage, and retain top talent by fostering a supportive, high-performance sales environment that lives out the Flight Plan.
• Champion Salesforce initiatives and adoption for optimum team output and effectiveness.
• Coach, train, and develop Sales Consultants on sales strategy, presentation skills, business acumen, product, and results.
• Guide the team in effectively managing leads, tracking pipeline progress, and achieving sales targets.
• Coordinates collaboratively with other Sales Directors on all improvement & development programs for the holistic sales team.
• Collaborates with the Sales Director Team to ensure communication and transparency of all deals within territories.
• Travel in support of Sales team goals, recruitment efforts and effectiveness.

Minimum Education

• Bachelor's degree required
• Pilots License or aviation industry experience preferred.

Minimum Experience

• 10 + years in a direct sales environment
• Experience in focused account management with demonstrated achievement of new customer acquisition and revenue growth
• Experienced in performance management utilizing sales KPIs

Knowledge, Skills, Abilities

• Fluent in English with excellent verbal and written communication skills.
• Excellent organization and time management skills with the ability to prioritize and/or pivot tasks in a fast-paced environment
• Ability to interact professional with various levels of management in a matrixed environment
• Ability to adapt to changing schedules and high-pressure situations
• Knowledge of management principles and their applications
• Customer service and results oriented
• Expertise in a variety of sales concepts, practices and procedures including needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and develop solutions
• Demonstrated agent of change, and skilled at balancing functional/departmental initiatives in tandem with organizational objectives
• Proficient with Microsoft Office suite or related software, in particular Excel, Word, PowerPoint and Outlook
• Demonstrated proficiency with Salesforce or other CRM systems or databases

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand; walk; sit. Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material. The noise level in the work environment is usually low to moderate.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand; walk; sit.

Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material.

The noise level in the work environment is usually low to moderate.

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FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.