Director I, Student Accounts Ops (Hybrid/Remote)

College-of-Southern-Marylan; Jennie Run Estates (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

College of Southern Maryland is seeking a Director I of Student Account Services - Operations to supervise the Student Account Services Office, ensuring accurate tuition/fee processing and compliant financial operations across campuses.

The role leads daily operations, oversees ERP/TouchNet integrations, and provides strategic coordination with the Director II. A bachelor’s degree and several years of experience in accounts receivable and supervision are required.

Qualifications

• Bachelor’s degree is required.
• Five years of progressive work experience in accounts receivable or business-related field.
• Three years of supervisory experience.

Responsibilities

• Oversee daily operations of the Student Account Services Office including tuition/fee collections and payments.
• Ensure compliance with FERPA, GAAP, PCI, NACHA, and Title IV funding; maintain internal controls and process documentation.
• Supervise staff, hire/train personnel, and conduct performance evaluations.

Skills

Supervisory experience

Analytical skills

Customer service

Communication skills

Education

Bachelor’s degree

Tools

Ellucian Colleague

Lumens

TouchNet

ERP systems

Job description

College of Southern Maryland is seeking a Director I of Student Account Services - Operations to supervise the Student Account Services Office, ensuring accurate tuition/fee processing and compliant financial operations across campuses.

The role leads daily operations, oversees ERP/TouchNet integrations, and provides strategic coordination with the Director II. A bachelor’s degree and several years of experience in accounts receivable and supervision are required.