Student Accounts Operations Lead

Maryland Connect; Patuxent Riding (MD); Sur place; USD 70 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical, dental, prescription

Long-term disability

Life insurance

Paid holidays

Tuition remission

Pension plan

Résumé du poste

Bowie State University is seeking a Student Accounts Manager to provide operational, administrative, and financial support for the Office of Student Accounts and University Central Cashiers. You will supervise staff, train colleagues, and ensure accurate processing of student financial transactions.

You will back up critical payments, coordinate with Registrar, Admissions, Financial Aid and other departments, manage refunds and tax documents, and oversee PeopleSoft/TouchNet systems with strict

Qualifications

• Bachelor’s degree in Business or related discipline.
• One year of accounts receivable experience.
• Two years of accounting or related field experience.
• One year of experience using PeopleSoft or similar ERP.
• Strong analytical skills.
• Proficient in MS Word and Excel.
• Knowledge of internal control procedures.

Responsabilités

• Supervise staff and oversee day-to-day office operations.
• Train staff in the Office of Student Accounts and University Central Cashiers.
• Reconcile and resolve cashier payment issues with multiple offices.
• Serve as office liaison for audit inquiries.
• Process student refunds in a timely manner.
• Process and reissue Parent Plus Loan and student refund returns.
• Help manage TouchNet credit card and electronic payments.
• Oversee the Student Accounts Office e-mail inbox.
• Manage the Virtual Appointment schedule and coverage.
• Investigate and resolve challenging student account issues.
• Assist with processing student 1098-T tax documents.
• Manage PeopleSoft Student Accounts system.
• Backups for researching electronic payments from the State Treasurer’s Office.
• Backups for researching third-party scholarships payments (refunds).
• Submit Workday entries for invoices, requisitions, spend authorizations, etc.
• Oversee submission of accounts to the Central Collection Unit (CCU) of Maryland.
• Report CCU in-person payments, adjustments, and debt cancellations
• Witness CCU litigation with supporting documentation.

Connaissances

Analytical skills

MS Word and Excel

Formation

Bachelor’s degree in Business or related discipline

Outils

PeopleSoft

Description du poste

Bowie State University is seeking a Student Accounts Manager to provide operational, administrative, and financial support for the Office of Student Accounts and University Central Cashiers. You will supervise staff, train colleagues, and ensure accurate processing of student financial transactions.

You will back up critical payments, coordinate with Registrar, Admissions, Financial Aid and other departments, manage refunds and tax documents, and oversee PeopleSoft/TouchNet systems with strict