Director: Hybrid Sales Ops & Strategic Programs

Siemens; Wendell (NC); Híbrido; USD 110.000 - 170.000; Jornada completa

Descripción de la vacante

Siemens Mobility is seeking a Director of Sales Operations and Strategic Programs to drive a strategic vision for the I&I segment, lead process design for growth, and optimize customer engagement across the organization.

The role centers on building dashboards, delivering executive insights, and coordinating with sales, support, and technology teams to improve efficiency and customer outcomes. Hybrid work is available.

Formación

• Bachelor’s degree or foreign equivalent in a relevant field.
• 10 years of experience in sales operations, strategic programs, or data analytics with focus on channel management, incentives, or KPIs.
• Experience building dashboards and delivering executive presentations using data visualization tools (Tableau or Power BI).
• Experience with CRM/ERP systems (Salesforce, SAP).
• Strong collaboration and ability to align multiple functions with customer goals.

Responsabilidades

• Develop and implement a strategic vision for the I&I segment aligned with Division and Company goals.
• Lead design and continuous improvement of processes to enable growth and improve conversion, productivity, and customer satisfaction.
• Oversee dashboards and reports tracking KPIs and provide insights to senior leadership.
• Collaborate with peers to ensure technology solutions support team goals and operational efficiency.
• Serve as liaison between functional support teams and customer-facing functions.
• Drive improvements based on customer feedback to enhance satisfaction and retention.
• Partner with segment management and Sales Teams on forecasting and capacity planning.
• Develop customer segmentation strategies to tailor approaches for different groups.
• Travel up to 20% domestically with some international travel; hybrid work arrangement.

Conocimientos

Sales operations

Strategic programs

Data analytics

Channel management

EDI data

POS data

Dashboards

Tableau

Power BI

Educación

Bachelor’s degree or foreign equivalent in Business Management or related field

Herramientas

Salesforce

SAP

Descripción del empleo

Siemens Mobility is seeking a Director of Sales Operations and Strategic Programs to drive a strategic vision for the I&I segment, lead process design for growth, and optimize customer engagement across the organization.

The role centers on building dashboards, delivering executive insights, and coordinating with sales, support, and technology teams to improve efficiency and customer outcomes. Hybrid work is available.