Director of HR Technology, Analytics & AI
Department: Human Resources
About the Role
We are seeking an experienced, forward-thinking leader to oversee HR technology, workforce analytics, data strategy, and emerging AI solutions for a large, complex organization.
This individual will play a key role in modernizing HR systems, improving how workforce data is managed and analyzed, and identifying opportunities to leverage technology to enhance business performance. The Director will lead initiatives involving HR systems implementation, reporting and analytics, data security, compliance, and responsible AI adoption.
The ideal candidate combines strong technical knowledge with strategic business acumen and proven leadership experience. They will collaborate with senior leadership and cross-functional teams to develop scalable solutions, improve processes, and turn workforce data into meaningful business insights.
Key Responsibilities
- Lead the strategy, development, and ongoing management of HR technology platforms and related systems.
- Oversee major system initiatives, including implementation, upgrades, integrations, testing, and change management.
- Establish consistent processes, controls, and service standards to improve system performance and user experience.
- Partner with IT, Payroll, Finance, and other stakeholders to ensure HR systems support broader organizational needs.
- Manage system access, permissions, data security, and governance practices.
- Identify opportunities to streamline HR operations through automation, system enhancements, and process improvements.
- Develop a comprehensive approach to workforce data management, reporting, and analytics.
- Create dashboards and reporting tools that help leadership evaluate staffing, retention, recruiting, workforce planning, and employee development.
- Establish standards for data accuracy, integrity, confidentiality, accessibility, and retention.
- Translate complex workforce information into actionable recommendations for business leaders.
- Collaborate with Finance and other departments to align workforce data with enterprise reporting and business objectives.
- Explore predictive analytics and other advanced analytical methods to support strategic planning and decision-making.
AI & Technology Innovation
- Identify and implement practical AI applications that improve HR efficiency, service delivery, and decision-making.
- Develop a roadmap for incorporating AI and automation into HR processes and technology platforms.
- Establish appropriate governance standards to support responsible AI use, including privacy, human oversight, fairness, and risk management.
- Evaluate emerging technologies and vendor solutions to determine their potential business value.
- Promote adoption of new tools through training, communication, and change management.
Compliance & Risk Management
- Oversee HR-related reporting and compliance processes to support applicable regulatory and business requirements.
- Maintain appropriate controls around confidential employee information and sensitive workforce data.
- Manage third-party vendors and processes related to background screening and other employment compliance activities.
- Partner with Legal, IT, and other internal stakeholders to assess risk and maintain compliant operating practices.
- Monitor changes in employment regulations, data privacy expectations, and technology-related requirements.
- Build, lead, and develop a high-performing team responsible for HR technology, analytics, and related operational functions.
- Establish clear priorities, performance expectations, and scalable processes.
- Advise senior leadership on technology investments, workforce insights, operational improvements, and emerging opportunities.
- Manage vendor relationships, budgets, and strategic technology initiatives.
- Drive collaboration across HR, IT, Finance, Legal, and other business functions.
- Lead organizational change initiatives and foster a culture of continuous improvement and innovation.
Qualifications
- Bachelor's degree in Human Resources, Business, Information Systems, Analytics, or a related field; an advanced degree is a plus.
- 10+ years of progressive experience in HR technology, people analytics, HR operations, or a related discipline.
- At least five years of experience leading teams, managing operational functions, or overseeing complex cross-functional initiatives.
- Demonstrated experience managing enterprise HR systems and participating in significant implementations, migrations, or system transformations.
- Strong knowledge of HRIS platforms, business process configuration, reporting, integrations, and data governance. Workday experience is strongly preferred.
- Experience developing workforce reports, dashboards, and analytics to support leadership decisions.
- Familiarity with AI applications, automation, and emerging technologies in an HR or business environment.
- Understanding of employment compliance, data privacy, and appropriate handling of confidential employee information.
- Strong analytical, communication, project management, and problem-solving skills.
- Ability to influence senior stakeholders and translate technical concepts into clear business recommendations.
Preferred Qualifications
- Experience in a large, complex, or professional services organization.
- Knowledge of SQL, advanced Excel, business intelligence platforms, or programming languages such as Python or R.
- Experience with workforce planning, compensation analytics, pay equity, or predictive modeling.
- Background in responsible AI implementation, governance, or enterprise technology strategy.
- Relevant certifications in HR, analytics, information systems, or enterprise HR platforms.
What Makes This Opportunity Unique
This role offers the opportunity to shape how an organization uses technology, data, and AI to support its people and business strategy. The successful candidate will have meaningful influence over system modernization, workforce insights, operational effectiveness, and the development of a technology-enabled HR function.
We are looking for a leader who can balance big-picture strategy with execution, build strong partnerships across the organization, and deliver practical solutions that create lasting value