Director-HR Transformation, Change & Adoption

Maximus; Utah; On-site; USD 146,000 - 190,000; Full time

Job summary

Maximus is seeking a senior change management leader to translate strategy into workforce behavior and capability at scale across the U.S. and India, driving transformation with AI-enabled tools.

The role emphasizes cross-functional leadership, executive partnership, and measurable outcomes in a complex, regulated environment. You will guide learning, leadership development, and change adoption across large-scale HR transformations, while ensuring a proactive approach to resistance and

Qualifications

• 10 years of progressive change management experience, including leading large, complex, multi-country transformations.
• Globally distributed teams experience (U.S. and India strongly preferred).
• Hands-on experience implementing AI-enabled solutions and using AI tools to accelerate change work.

Responsibilities

• Translate strategy into workforce behavior, capability, and mindset shifts for scalable transformation.
• Lead a globally distributed team across the U.S. and India with a culture of ownership and continuous improvement.
• Partner with executive leaders to define future ways of working across people, process, and technology.
• Orchestrate complex transformations with measurable business outcomes, not just activity.
• Anticipate resistance and shape sentiment and engagement proactively.
• Lead the human side of AI adoption and ensure trust and capability in new technologies.
• Integrate AI into change management practices to accelerate insight and personalization.
• Use data to refine strategies focusing on adoption and sustained behavior change.
• Deliver immersive, learner-centered employee experiences to influence behavior.
• Act as translator between strategy and execution for leaders and teams.
• Build leader-led change with executives and managers as sponsors.

Skills

Leadership

Executive communication

Storytelling

Change management

Agile delivery

Human-centered design

Distributed teams management

Education

Bachelor’s degree in OD/HR/Business/Industrial-Organizational Psychology

Master’s degree in OD, I/O Psychology, HR, or MBA

Prosci/CCMP certification

Tools

AI-enabled change tools

Job description

Essential Duties and Responsibilities:

• Shape how the organization evolves—translating strategy into workforce behavior, capability, and mindset shifts that enable transformation at scale.

• Connect change efforts across initiatives—ensuring employees experience one cohesive, aligned transformation rather than competing priorities.

• Lead a globally distributed team across the U.S. and India, building a culture of ownership, creativity, and continuous improvement.

• Serve as a catalyst for a more adaptive, future-ready organization—where change is continuous, not episodic.

• Partner with executive leaders to define the future way of working—not just managing change, but rethinking how work gets done across people, process, and technology.

• Orchestrate complex transformations (e.g. talent migration, AI, organizational optimization) with a focus on measurable business outcomes, not just activity or deliverables.

• Anticipate resistance before it surfaces—understanding organizational dynamics and proactively shaping sentiment and engagement.

• Lead the human side of AI adoption—ensuring employees build trust, capability, and confidence in new technologies and ways of working.

• Integrate AI into the practice of change management itself—using AI to enhance insights, accelerate content creation, and personalize the change experience.

• Use data and insights to continuously refine strategies—focusing on adoption, proficiency, and sustained behavior change, not just launch success.

• Design and deliver compelling employee experiences that influence behavior—moving beyond communications to immersive, learner-centered approaches.

• Create a culture of experimentation—testing new engagement approaches, iterating based on data, and scaling what works.

• Bring a strong Learning & Organizational Development lens—embedding capability building, upskilling, and leadership readiness into every transformation effort.

• Act as a "translator" between strategy and execution—turning high-level vision into clear, actionable pathways for leaders and teams.

• Build and activate leader-led change—equipping executives and managers to actively sponsor, role model, and reinforce change.

Minimum Requirements

- Bachelor’s degree in a relevant field (Organizational Development, HR, Communications, Business, Industrial/Organizational Psychology, or related).

• 10 years of progressive change management experience, including leading large, complex, multi-country transformations.

• Demonstrated people-leadership experience, including managing globally distributed teams (U.S. and India strongly preferred).

• Hands-on experience both implementing AI-enabled solutions and using AI tools to accelerate change work (content, analytics, personalization).

• Background as a Learning & Organizational Development practitioner — designing learning journeys, capability models, or leadership development programs.

• Recognized change management certification (Prosci, CCMP, or equivalent).

• Outstanding executive communication, facilitation, and storytelling skills.

• Master’s degree in OD, I/O Psychology, HR, or MBA.

• Experience in government services, regulated industries, or large-scale HR transformations (e.g., centralization, vendor transitions, AI/automation rollouts).

• Familiarity with Agile delivery and human-centered design.

• United States based with experience supporting distributed teams.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$146,000

Maximum Salary

$190,000