Director-HR Transformation, Change & Adoption

Maximus; Hartford (CT); On-site; USD 146,000 - 190,000; Full time

Job summary

Maximus is seeking a senior Change Management leader to translate strategy into workforce behavior and capability, driving large-scale transformation across the US and India. You will shape adoption, enable AI-driven change, and partner with executives to align initiatives with measurable business outcomes.

The role requires 10+ years of experience in multi-country transformations, a strong OD/HR background, and a proven ability to lead distributed teams.

Qualifications

• Bachelor’s degree in a relevant field (OD, HR, Communications, Business, I/O Psychology, or related).
• 10 years of progressive change management experience leading large, multi-country transformations.
• Leadership of globally distributed teams (U.S. and India preferred).
• Hands-on experience implementing AI-enabled solutions and using AI tools to accelerate change work.
• Learning & Organizational Development practitioner—designing learning journeys, capability models, or leadership development programs.
• Change management certification (Prosci, CCMP, or equivalent).
• Executive communication, facilitation, and storytelling skills.
• US-based with experience supporting distributed teams.
• Master’s degree in OD, I/O Psychology, HR, or MBA.
• Experience in government services, regulated industries, or large-scale HR transformations.
• Familiarity with Agile delivery and human-centered design.

Responsibilities

• Shape how the organization evolves—translating strategy into workforce behavior, capability, and mindset shifts that enable transformation at scale.
• Connect change efforts across initiatives—ensuring employees experience one cohesive, aligned transformation rather than competing priorities.
• Lead a globally distributed team across the U.S. and India, building a culture of ownership, creativity, and continuous improvement.
• Lead the human side of AI adoption—ensuring employees build trust, capability, and confidence in new technologies and ways of working.
• Integrate AI into the practice of change management itself—using AI to enhance insights, accelerate content creation, and personalize the change experience.
• Use data and insights to continuously refine strategies—focusing on adoption, proficiency, and sustained behavior change, not just launch success.
• Act as a "translator" between strategy and execution—turning high-level vision into clear, actionable pathways for leaders and teams.
• Build and activate leader-led change—equipping executives and managers to actively sponsor, role model, and reinforce change.

Skills

Leadership

Change management

Executive comms

AI adoption

Learning & OD

Storytelling

Agile

Global teams

Strategy translation

Data insights

Education

Bachelor’s degree in Organizational Development or related field

Master’s degree in OD, I/O Psychology, HR, or MBA

Tools

AI tools

Agile delivery

Job description

Essential Duties and Responsibilities:

• Shape how the organization evolves—translating strategy into workforce behavior, capability, and mindset shifts that enable transformation at scale.

• Connect change efforts across initiatives—ensuring employees experience one cohesive, aligned transformation rather than competing priorities.

• Lead a globally distributed team across the U.S. and India, building a culture of ownership, creativity, and continuous improvement.

• Serve as a catalyst for a more adaptive, future-ready organization—where change is continuous, not episodic.

• Partner with executive leaders to define the future way of working—not just managing change, but rethinking how work gets done across people, process, and technology.

• Orchestrate complex transformations (e.g. talent migration, AI, organizational optimization) with a focus on measurable business outcomes, not just activity or deliverables.

• Anticipate resistance before it surfaces—understanding organizational dynamics and proactively shaping sentiment and engagement.

• Lead the human side of AI adoption—ensuring employees build trust, capability, and confidence in new technologies and ways of working.

• Integrate AI into the practice of change management itself—using AI to enhance insights, accelerate content creation, and personalize the change experience.

• Use data and insights to continuously refine strategies—focusing on adoption, proficiency, and sustained behavior change, not just launch success.

• Design and deliver compelling employee experiences that influence behavior—moving beyond communications to immersive, learner-centered approaches.

• Create a culture of experimentation—testing new engagement approaches, iterating based on data, and scaling what works.

• Bring a strong Learning & Organizational Development lens—embedding capability building, upskilling, and leadership readiness into every transformation effort.

• Act as a "translator" between strategy and execution—turning high-level vision into clear, actionable pathways for leaders and teams.

• Build and activate leader-led change—equipping executives and managers to actively sponsor, role model, and reinforce change.

Minimum Requirements

- Bachelor’s degree in a relevant field (Organizational Development, HR, Communications, Business, Industrial/Organizational Psychology, or related).

• 10 years of progressive change management experience, including leading large, complex, multi-country transformations.

• Demonstrated people-leadership experience, including managing globally distributed teams (U.S. and India strongly preferred).

• Hands-on experience both implementing AI-enabled solutions and using AI tools to accelerate change work (content, analytics, personalization).

• Background as a Learning & Organizational Development practitioner — designing learning journeys, capability models, or leadership development programs.

• Recognized change management certification (Prosci, CCMP, or equivalent).

• Outstanding executive communication, facilitation, and storytelling skills.

• Master’s degree in OD, I/O Psychology, HR, or MBA.

• Experience in government services, regulated industries, or large-scale HR transformations (e.g., centralization, vendor transitions, AI/automation rollouts).

• Familiarity with Agile delivery and human-centered design.

• United States based with experience supporting distributed teams.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$146,000

Maximum Salary

$190,000