Director-HR Transformation, Change & Adoption

Maximus; Harrisburg (Dauphin County); On-site; USD 146,000 - 190,000; Full time

Job summary

Maximus is seeking a senior Change Management leader to guide large-scale transformations across the U.S. and India. You will translate strategy into measurable workforce changes, drive adoption, and lead AI-enabled initiatives with a focus on outcomes and continuous improvement.

You will partner with executives to redefine how work gets done across people, process, and technology, building capability and leadership readiness across a distributed organization.

Qualifications

• Bachelor’s degree in Organizational Development, HR, Communications, Business, or related field.
• 10 years of progressive change management experience leading large, multi-country transformations.
• Demonstrated people-leadership with globally distributed teams (U.S. and India preferred).
• Hands-on experience implementing AI-enabled solutions and using AI tools to accelerate change work.
• Learning & Organizational Development practitioner with capability models or leadership programs.
• Prosci, CCMP or equivalent certification.
• Outstanding executive communication, facilitation, and storytelling skills.
• Master’s degree in OD, I/O Psychology, HR, or MBA.
• Experience in government services, regulated industries, or large-scale HR transformations.
• Familiarity with Agile delivery and human-centered design.
• United States based with experience supporting distributed teams.

Responsibilities

• Shape how the organization evolves by translating strategy into workforce behavior and capability shifts.
• Connect change efforts across initiatives to create a cohesive transformation.
• Lead a globally distributed team across the U.S. and India with ownership and continuous improvement.
• Act as a catalyst for a more adaptive, future-ready organization with continuous change.
• Partner with executives to redefine how work is done across people, process, and tech.
• Orchestrate complex transformations with measurable business outcomes.
• Anticipate resistance and shape sentiment and engagement proactively.
• Lead the human side of AI adoption and build employee trust and capability.
• Integrate AI into change management practice to enhance insights and content creation.
• Use data to refine adoption, proficiency, and sustained behavior change.
• Design immersive, learner-centered employee experiences to influence behavior.
• Create a culture of experimentation and scale successful approaches.
• Embed capability building and leadership readiness into every transformation.

Skills

Change management

Leadership

Executive communication

Storytelling

AI-enabled transformation

Agile delivery

Human-centered design

Distributed teams

Government experience

US-based with distributed teams

Education

Bachelor's degree

Master's degree in OD/I/O Psychology/HR or MBA

Prosci/CCMP certification

Tools

AI tools

Job description

Essential Duties and Responsibilities:

• Shape how the organization evolves—translating strategy into workforce behavior, capability, and mindset shifts that enable transformation at scale.

• Connect change efforts across initiatives—ensuring employees experience one cohesive, aligned transformation rather than competing priorities.

• Lead a globally distributed team across the U.S. and India, building a culture of ownership, creativity, and continuous improvement.

• Serve as a catalyst for a more adaptive, future-ready organization—where change is continuous, not episodic.

• Partner with executive leaders to define the future way of working—not just managing change, but rethinking how work gets done across people, process, and technology.

• Orchestrate complex transformations (e.g. talent migration, AI, organizational optimization) with a focus on measurable business outcomes, not just activity or deliverables.

• Anticipate resistance before it surfaces—understanding organizational dynamics and proactively shaping sentiment and engagement.

• Lead the human side of AI adoption—ensuring employees build trust, capability, and confidence in new technologies and ways of working.

• Integrate AI into the practice of change management itself—using AI to enhance insights, accelerate content creation, and personalize the change experience.

• Use data and insights to continuously refine strategies—focusing on adoption, proficiency, and sustained behavior change, not just launch success.

• Design and deliver compelling employee experiences that influence behavior—moving beyond communications to immersive, learner-centered approaches.

• Create a culture of experimentation—testing new engagement approaches, iterating based on data, and scaling what works.

• Bring a strong Learning & Organizational Development lens—embedding capability building, upskilling, and leadership readiness into every transformation effort.

• Act as a "translator" between strategy and execution—turning high-level vision into clear, actionable pathways for leaders and teams.

• Build and activate leader-led change—equipping executives and managers to actively sponsor, role model, and reinforce change.

Minimum Requirements

- Bachelor’s degree in a relevant field (Organizational Development, HR, Communications, Business, Industrial/Organizational Psychology, or related).

• 10 years of progressive change management experience, including leading large, complex, multi-country transformations.

• Demonstrated people-leadership experience, including managing globally distributed teams (U.S. and India strongly preferred).

• Hands-on experience both implementing AI-enabled solutions and using AI tools to accelerate change work (content, analytics, personalization).

• Background as a Learning & Organizational Development practitioner — designing learning journeys, capability models, or leadership development programs.

• Recognized change management certification (Prosci, CCMP, or equivalent).

• Outstanding executive communication, facilitation, and storytelling skills.

• Master’s degree in OD, I/O Psychology, HR, or MBA.

• Experience in government services, regulated industries, or large-scale HR transformations (e.g., centralization, vendor transitions, AI/automation rollouts).

• Familiarity with Agile delivery and human-centered design.

• United States based with experience supporting distributed teams.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$146,000

Maximum Salary

$190,000