Director, Global Wellbeing & Employee Experience

Manulife Financial; Boston (MA); Hybrid; USD 180,000 - 230,000; Full time

Job summary

Manulife Financial seeks a Director of Global Wellbeing to lead a mature, global program from its North American, hybrid base. The role focuses on building on a strong foundation while driving innovation, optimization, and consistent wellbeing across the workforce to support engagement and resilience.

The director collaborates with Total Rewards, Talent COE-People Experience, and external partners to translate strategy into impactful programs, measure outcomes, and deliver measurable business

Responsibilities

• Develop and lead the global wellbeing strategy aligned with organizational priorities and employee needs.
• Monitor emerging wellbeing trends and recommend innovative programs and practices.
• Partner with global and regional stakeholders to ensure programs are locally relevant while maintaining strategic consistency.
• Provide thought leadership and subject matter expertise in workforce wellbeing, driving programs and partnerships that strengthen employee wellbeing, engagement, and experience.
• Lead the design, implementation, and ongoing management of global wellbeing programs and initiatives.
• Evaluate and enhance existing programs to improve employee participation, outcomes, and return on investment.
• Ensure a consistent employee experience across wellbeing offerings.
• Develop wellbeing policies, frameworks, and governance processes.
• Foster collaboration with internal partners including, Talent COE – People Experience, Total Rewards, Benefits, Inclusion, Impact, ERGs, and business teams to identify opportunities to integrate wellbeing into broader Total Rewards and people programs.
• Oversee program budgets, forecasts, investment priorities, and business cases
• Develop and manage relationships with wellbeing vendors, consultants, and strategic partners.
• Establish performance expectations and monitor outcomes against contractual commitments

Job description

Manulife Financial seeks a Director of Global Wellbeing to lead a mature, global program from its North American, hybrid base. The role focuses on building on a strong foundation while driving innovation, optimization, and consistent wellbeing across the workforce to support engagement and resilience.

The director collaborates with Total Rewards, Talent COE-People Experience, and external partners to translate strategy into impactful programs, measure outcomes, and deliver measurable business