Director, Global Wellbeing

Manulife Financial; Boston (MA); Hybrid; USD 180,000 - 230,000; Full time

Job summary

Manulife Financial seeks a Director of Global Wellbeing to lead a mature, global program from its North American, hybrid base. The role focuses on building on a strong foundation while driving innovation, optimization, and consistent wellbeing across the workforce to support engagement and resilience.

The director collaborates with Total Rewards, Talent COE-People Experience, and external partners to translate strategy into impactful programs, measure outcomes, and deliver measurable business

Responsibilities

• Develop and lead the global wellbeing strategy aligned with organizational priorities and employee needs.
• Monitor emerging wellbeing trends and recommend innovative programs and practices.
• Partner with global and regional stakeholders to ensure programs are locally relevant while maintaining strategic consistency.
• Provide thought leadership and subject matter expertise in workforce wellbeing, driving programs and partnerships that strengthen employee wellbeing, engagement, and experience.
• Lead the design, implementation, and ongoing management of global wellbeing programs and initiatives.
• Evaluate and enhance existing programs to improve employee participation, outcomes, and return on investment.
• Ensure a consistent employee experience across wellbeing offerings.
• Develop wellbeing policies, frameworks, and governance processes.
• Foster collaboration with internal partners including, Talent COE – People Experience, Total Rewards, Benefits, Inclusion, Impact, ERGs, and business teams to identify opportunities to integrate wellbeing into broader Total Rewards and people programs.
• Oversee program budgets, forecasts, investment priorities, and business cases
• Develop and manage relationships with wellbeing vendors, consultants, and strategic partners.
• Establish performance expectations and monitor outcomes against contractual commitments

Job description

The Director, Global Wellbeing is a member of the Global Pension, Benefits and Wellbeing Team, and reports to the AVP, Global Benefits and Wellbeing.

Position is hybrid in North America where we have primary offices.

The Director, Global Wellbeing will lead the next chapter of a mature and established global wellbeing program, building on a strong foundation while driving innovation, optimization, and greater global consistency. This role develops and executes a comprehensive global wellbeing strategy that supports all facets of employees’ wellbeing, while advancing business objectives and enhancing the employee experience. Partnering across Total Rewards, Talent COE-People Experience, business leadership, and external partners to design and deliver programs and initiatives that improve workforce wellbeing, engagement, productivity, and organizational resilience. The successful candidate will bring fresh ideas, thought leadership, and a forward-looking perspective, coupled with the ability to translate strategy into action and deliver measurable outcomes. The Director provides strategic leadership, governance, program oversight, vendor management, and analytics to ensure wellbeing programs meet the evolving needs of a modern global workforce.

Position Responsibilities:

Global Wellbeing Strategy (20%)

• Develop and lead the global wellbeing strategy aligned with organizational priorities and employee needs.
• Monitor emerging wellbeing trends and recommend innovative programs and practices.
• Partner with global and regional stakeholders to ensure programs are locally relevant while maintaining strategic consistency.
• Provide thought leadership and subject matter expertise in workforce wellbeing, driving programs and partnerships that strengthen employee wellbeing, engagement, and experience.

Program Design and Management (25%)

• Lead the design, implementation, and ongoing management of global wellbeing programs and initiatives.
• Evaluate and enhance existing programs to improve employee participation, outcomes, and return on investment.
• Ensure a consistent employee experience across wellbeing offerings.
• Develop wellbeing policies, frameworks, and governance processes.
• Foster collaboration with internal partners including, Talent COE – People Experience, Total Rewards, Benefits, Inclusion, Impact, ERGs, and business teams to identify opportunities to integrate wellbeing into broader Total Rewards and people programs.
• Oversee program budgets, forecasts, investment priorities, and business cases
• Develop and manage relationships with wellbeing vendors, consultants, and strategic partners.
• Establish performance expectations and monitor outcomes against contractual commitments