Director, Global Tech & AI Procurement

Expedia; Seattle (WA); On-site; USD 208,000 - 291,000; Full time

Job summary

Expedia Group in Seattle is seeking a Director, Technology, AI & Contact Center procurement to shape sourcing strategy for one of the company’s largest spend areas. You will lead negotiations, drive AI-enabled transformations, and build cross-functional partnerships across Finance, Legal, and Technology to deliver measurable value.

You will also mentor leaders and foster a data-driven, agentic sourcing culture that aligns with our broader business goals and risk management practices.

Qualifications

• Deep category expertise in technology, software, cloud, AI or contact center sourcing.
• Proven record of strategic category management with measurable financial returns (savings, cost avoidance, revenue).
• Proven skill negotiating large, complex agreements and managing strategic vendor relationships.
• Experience leading high-performing teams as both a line manager and a subject authority.
• Ability to turn innovative ideas into practice, using AI and automation in sourcing, negotiation and contract workflows.
• Advanced leadership and decision-making skills, strong communication and influence with senior executives.
• Bachelor’s degree or equivalent experience, with 8+ years of experience that substantially includes people management.

Responsibilities

• Set the multi-year category strategy for Technology, AI and Contact Center spend.
• Sponsor and steer transformation such as tooling, AI enablement and new operating models, with documented business outcomes rather than activity.
• Lead negotiation of strategic contracts and partnerships, including crucial AI agreements and long-term strategies with a high bar for terms, risk and renewals.
• Build strong relationships and partnerships with senior stakeholders and strategic vendors, and drive 360-degree vendor decision-making.
• Turn enterprise strategy into clear category strategies and roadmaps, and explain trade-offs to executives.
• Role model the use of agentic AI and automation in sourcing work, championing adoption of emerging and autonomous agentic workflows to deliver success for business leaders and team members across the Source-to-Pay roadmap.
• Builds a layer of capable managers and senior individual contributors, so the team is highly empowered and engaged. You lead by setting goals, coaching, and building future leaders.
• Represent Global Procurement & AP with Finance, Legal, Technology and business leaders, helping shape the function’s priorities and measures of success.

Skills

Technology procurement

AI & automation in sourcing

Vendor relationship management

Leadership & team development

Education

Bachelor’s degree or equivalent experience

Job description

Expedia Group in Seattle is seeking a Director, Technology, AI & Contact Center procurement to shape sourcing strategy for one of the company’s largest spend areas. You will lead negotiations, drive AI-enabled transformations, and build cross-functional partnerships across Finance, Legal, and Technology to deliver measurable value.

You will also mentor leaders and foster a data-driven, agentic sourcing culture that aligns with our broader business goals and risk management practices.