Director, Global Supply Chain Service Delivery (Hybrid)

BJ's Wholesale Club; Marlborough (MA); Hybrid; USD 149,000 - 214,750; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ's Wholesale Club is looking for a Director – Supply Chain Service Delivery to lead retail operations and transformation initiatives. Based in Marlborough, MA, this hybrid role requires expertise in supply chain management and the ability to drive strategic change.

The ideal candidate will have 15+ years of experience in retail supply chains, strong leadership skills, and a proven ability to deliver measurable value. This position offers a competitive salary ranging from $149,000 to $214,750 based on qualifications.

Qualifications

• 15+ years of progressive experience in retail supply chain operations and service delivery.
• Proven experience leading large global teams in shared services or global operations environments.
• Lean Six Sigma or related process improvement certification preferred.

Responsibilities

• Lead end-to-end service delivery across retail supply chain operations ensuring SLA adherence.
• Drive transformation initiatives focused on automation, digitization, analytics, and process optimization.
• Develop scalable operating models focused on efficiency, agility, and customer experience.

Skills

Retail supply chain operations

Leadership of global teams

Business transformation

Operational excellence

Stakeholder collaboration

Problem-solving

Education

Masters or Bachelor’s degree in Business, Supply Chain, Engineering, Operations

Tools

SAP

Blue Yonder

Manhattan

Oracle

Kinaxis

Job description

BJ's Wholesale Club is looking for a Director – Supply Chain Service Delivery to lead retail operations and transformation initiatives. Based in Marlborough, MA, this hybrid role requires expertise in supply chain management and the ability to drive strategic change.

The ideal candidate will have 15+ years of experience in retail supply chains, strong leadership skills, and a proven ability to deliver measurable value. This position offers a competitive salary ranging from $149,000 to $214,750 based on qualifications.