Director, Global Reliability & AI-Driven IT Operations

Devopsroles; Henderson (NV); Sur place; USD 149 000 - 218 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) matching

Paid leave

Product discounts

Résumé du poste

Levi Strauss & Co. is seeking a Director of IT - Global Distribution & Logistics based in Henderson, NV.

You will lead reliability, modernization, and AI-enabled improvements across distribution, warehousing, transportation, and reporting platforms, shaping strategy and a capable global team. You will partner with senior stakeholders, drive incidents and change delivery, and build scalable operations to support global business growth.

Qualifications

• Significant leadership experience in technology operations or reliability engineering.
• Experience with distribution, warehousing, transportation, and logistics operations.
• Ability to translate operational metrics into reliability and efficiency improvements.
• Proven ability to lead global teams and senior stakeholders.
• Interest in leveraging AI tools.

Responsabilités

• Define and lead the global reliability strategy, support model, and continuous improvement roadmap for Distribution & Logistics technology platforms.
• Lead managers, engineers, vendors, and partners to improve service performance, incident response, operational readiness, and system stability.
• Oversee service performance, risk management, major incident response, executive communications, and cross-functional partnerships.
• Advance AI-enabled support, automation, observability, and knowledge management practices to improve efficiency and service quality.
• Establish and maintain standards for incident, problem, change, release, business continuity, and disaster recovery processes.
• Develop organizational capability through talent development, succession planning, and leadership coaching.

Connaissances

Leadership experience

Technology operations

Reliability engineering

Stakeholder management

AI-enabled tools

Formation

Bachelor's degree or equivalent

Outils

Manhattan

SAP

Power BI

Tableau

Azure

SQL Server

Oracle

MuleSoft

Description du poste

Levi Strauss & Co. is seeking a Director of IT - Global Distribution & Logistics based in Henderson, NV.

You will lead reliability, modernization, and AI-enabled improvements across distribution, warehousing, transportation, and reporting platforms, shaping strategy and a capable global team. You will partner with senior stakeholders, drive incidents and change delivery, and build scalable operations to support global business growth.