Director, Global Operations Resilience & Continuity

Morgan Stanley; Baltimore (MD); On-site; USD 93,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401(k) plan

Disability insurance

Job summary

Morgan Stanley is seeking a Director to lead Operations Resilience globally, reporting to the Resilience Program VP Lead. You will guide strategy, test plans, continuity efforts and governance across Global Operations with a focus on risk mitigation and regulatory readiness.

You will partner with Fusion Firm Resilience, ORRC, ORD, TOR, and IT leadership to implement resilient processes. A strong background in Front-to-Back operations and cross‑unit coordination is essential.

Qualifications

• Bachelor's degree or more with strong financial industry experience.
• Strong written and verbal communication with executive presence.
• Ability to work independently and as part of a team, multi-task and meet deadlines.
• Strong critical thinking skills and ability to innovate.
• Ability to develop and leverage a strong network across Operations and the wider Organization.

Responsibilities

• Proactively managing Operations Resilience and understanding how this fits impacts Business Services and the broader Firm.
• Recommend improvements and assess the effectiveness of our Resilience plans to reduce the risk of disruption.
• Managing the Key Business Service on behalf of Operations - developing, maintaining understanding and enhancing Service Scope, Asset Maps and Impact Tolerances.
• Preparation and participation in Scenario Testing and Tabletop exercises.
• Planning and execution of continuity plans and business impact analysis annual refresh.
• Planning and execution of annual continuity testing.
• Operations Regional Resilience & Continuity Support working across the Operations Silos and partnering with the Operations Teams and supporting the ISG Ops Resilience Leads.
• Developing/enhancing Resilience metrics and governance materials Ops Senior Leadership.
• Ad hoc business and regulatory related projects.
• Support departmental goals for automation and innovation.

Skills

Executive communication

Independent work

Critical thinking

Networking skills

Team collaboration

Education

Bachelor's degree or more

Job description

Morgan Stanley is seeking a Director to lead Operations Resilience globally, reporting to the Resilience Program VP Lead. You will guide strategy, test plans, continuity efforts and governance across Global Operations with a focus on risk mitigation and regulatory readiness.

You will partner with Fusion Firm Resilience, ORRC, ORD, TOR, and IT leadership to implement resilient processes. A strong background in Front-to-Back operations and cross‑unit coordination is essential.