Director, Global Operations Resilience & Continuity

Morgan-Stanley; Baltimore (MD); On-site; USD 93,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Job summary

Morgan Stanley is hiring a Director of Resilience Program Management to bolster Operations Resilience strategy across global Business Services. The role will partner with ORRC/ORD/TOR and Technology to plan, test, and strengthen continuity capabilities in a complex, high‑growth environment.

The position requires 6+ years in Front to Back Operations, strong communication with executives, and the ability to drive cross‑functional initiatives while delivering results in a fast‑paced firm.

Qualifications

• Bachelor's degree or higher with strong financial industry experience.
• Front to Back Operations knowledge/experience.
• Strong written and verbal communication with executive presence.
• Ability to work independently and as part of a team, multi-task and meet deadlines.
• At least 6 years' relevant experience in operations/resilience.

Responsibilities

• Proactively managing Operations Resilience and understanding its fit with Business Services and the Firm.
• Recommend improvements and assess effectiveness of Resilience plans to reduce disruption risk.
• Manage the Key Business Service on behalf of Operations—maintain Service Scope, Asset Maps and Impact Tolerances.
• Prepare and participate in Scenario Testing and Tabletop exercises.
• Plan and execute continuity plans and annual business impact analyses, refresh and testing.
• Coordinate across Operations silos and partner with ISG Ops Resilience Leads.
• Develop/enhance Resilience metrics and governance materials for senior leadership.
• Support automation and innovation initiatives within the department.

Skills

Operations experience

Executive communication

Independent work

Team collaboration

Education

Bachelor's degree

Job description

Morgan Stanley is hiring a Director of Resilience Program Management to bolster Operations Resilience strategy across global Business Services. The role will partner with ORRC/ORD/TOR and Technology to plan, test, and strengthen continuity capabilities in a complex, high‑growth environment.

The position requires 6+ years in Front to Back Operations, strong communication with executives, and the ability to drive cross‑functional initiatives while delivering results in a fast‑paced firm.