Global Operations Resilience Team- Director (AVP)

Morgan-Stanley; Baltimore (MD); On-site; USD 93,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Job summary

Morgan Stanley is hiring a Director of Resilience Program Management to bolster Operations Resilience strategy across global Business Services. The role will partner with ORRC/ORD/TOR and Technology to plan, test, and strengthen continuity capabilities in a complex, high‑growth environment.

The position requires 6+ years in Front to Back Operations, strong communication with executives, and the ability to drive cross‑functional initiatives while delivering results in a fast‑paced firm.

Qualifications

• Bachelor's degree or higher with strong financial industry experience.
• Front to Back Operations knowledge/experience.
• Strong written and verbal communication with executive presence.
• Ability to work independently and as part of a team, multi-task and meet deadlines.
• At least 6 years' relevant experience in operations/resilience.

Responsibilities

• Proactively managing Operations Resilience and understanding its fit with Business Services and the Firm.
• Recommend improvements and assess effectiveness of Resilience plans to reduce disruption risk.
• Manage the Key Business Service on behalf of Operations—maintain Service Scope, Asset Maps and Impact Tolerances.
• Prepare and participate in Scenario Testing and Tabletop exercises.
• Plan and execute continuity plans and annual business impact analyses, refresh and testing.
• Coordinate across Operations silos and partner with ISG Ops Resilience Leads.
• Develop/enhance Resilience metrics and governance materials for senior leadership.
• Support automation and innovation initiatives within the department.

Skills

Operations experience

Executive communication

Independent work

Team collaboration

Education

Bachelor's degree

Job description

We're seeking an Director (AVP) to join the Global Operations Resilience Team in the Operations Risk and Regulatory Control Division to provide Global Resilience support for ISG Key Business Services.Department ProfileOne of the largest divisions in the Firm, Operations is the first line of defense for Morgan Stanley's financial and reputational well-being and essential in delivering value. Operations is responsible for correctly settling and recording millions of transactions per day, identifying and mitigating operational risk, developing strong client relationships and partnering with technology to realize the full potential of IT and Automation. Operations has a team of creative and dedicated professionals, with a unique vantage point working with all parts of the business. Operations is passionate about people development and providing top-notch employee opportunities through an inclusive, forward-looking environment defined by open communication, collaboration, learning and dedicated career management.Background on the TeamMorgan Stanley Operations Risk & Regulatory Control (ORRC) partners across Global Operations and the Firm to identify and mitigate risk; understand and ensure regulatory compliance and support the Firm’s financial and operational well-being. The ORRC team structure includes Global Operations Resilience, Global Control Operations, Disclosure of Interest, Regulatory Operations (Asia, EMEA, NA), Trade and Transaction Reporting, International Tax Operations, ORRC Risk Management & Chief Administration Office.The Global Operations Resilience team proactively manages Operations’ ability to respond, recover, learn from and prevent disruptions. We focus on disruption scenarios that could impact Key Business Services (KBS), Critical Operations functions.Resilience and Business Continuity Position Description - Resilience Program Manager, DirectorThis Director will report directly to the Resilience Program VP Lead and will support the Operations Resilience strategy both regionally and globally to meet current and future resilience requirements in partnership with Fusion Firm Resilience, ORRC, ORD, TOR, Operations and Technology leadership.What you'll do in the role:Proactively managing Operations Resilience and understanding how this fits impacts Business Services and the broader FirmRecommend improvements and assess the effectiveness of our Resilience plans to reduce the risk of disruptionManaging the Key Business Service on behalf of Operations - developing, maintaining understanding and enhancing Service Scope, Asset Maps and Impact TolerancesPreparation and participation in Scenario Testing and Tabletop exercisesPlanning and execution of continuity plans and business impact analysis annual refreshPlanning and execution of annual continuity testingOperations Regional Resilience & Continuity Support working across the Operations Silos and partnering with the Operations Teams and supporting the ISG Ops Resilience LeadsDeveloping/enhancing Resilience metrics and governance materials Ops Senior LeadershipAd hoc business and regulatory related projectsSupport departmental goals for automation and innovationWhat you'll bring to the role:Bachelor's degree or more, with strong financial industry experienceFront to Back Operations experience/knowledgeStrong written and verbal communication skills with executive presenceAbility to work independently and as part of a team, multi-task and meet deadlinesStrong critical thinking skills and ability to innovativeAbility to develop and leverage a strong network across Operations and the wider OrganizationAt least 6 years' relevant experience would generally be expected to find the skills required for this roleWHAT YOU CAN EXPECT FROM MORGAN STANLEY:At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.Salary range for the position: $93,000 and $139,500 per year. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.For more information, please visit : https://www.morganstanley.com/people-opportunities/eeo .