Director, Global Change Management & Communications

Johnson & Johnson Co.; Raritan (NJ); Presencial; USD 150.000 - 259.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vacation - 120 hours per calendar year

Sick time - 40 hours per calendar year

Holiday pay

Descripción de la vacante

Johnson & Johnson is seeking a Director, GSINC Change Management & Communications to lead enterprise change, communications, adoption, and readiness for a multi-year transformation across contracting and governance functions.

You will guide executives and business leaders, design scalable change frameworks, and drive engagement across regions and contracting communities while partnering with PMO and technology teams. Travel up to 15% may be required.

Formación

• Bachelor’s degree or equivalent in organizational development, communications, business, change management, learning, human resources, strategy, psychology, marketing, or a related field.
• At least 10 years of relevant experience in enterprise change management, strategic communications, organizational transformation, learning, stakeholder engagement, adoption, business readiness, or related roles.
• Proven experience leading change and communications for complex, global, multi-year business and technology transformations.
• Strong knowledge of stakeholder analysis, change-impact assessment, sponsor activation, communications strategy, learning, readiness, adoption measurement, reinforcement, and sustainment.
• Demonstrated ability to influence senior leaders, translate complexity into clear messages and actions, and lead through a global matrix.
• Experience leading employees, matrixed global teams, and external partners; up to 15% travel may be required.
• Master’s degree or advanced education in organizational development, business administration, communications, change leadership, learning, strategy, or a related field preferred.
• Experience supporting an executive-sponsored transformation and preparing decision materials, leader briefings, talking points, and audience-specific cascades preferred.
• Experience building business-leader, ambassador, change-influencer, advisor, and SME networks preferred.
• Certification in a recognized change-management method such as Prosci or ACMP preferred.
• Familiarity with contracting, legal and procurement operating models, technology deployment, data and AI-enabled transformation, design thinking, journeys, and adoption analytics preferred.

Responsabilidades

• Own the integrated GSINC change, communications, learning, readiness, and adoption strategy across the enterprise and implementation waves.
• Establish the change operating model, standards, decision rights, approval paths, planning cadence, quality controls, and evidence required for readiness and go-live decisions.
• Lead stakeholder segmentation, persona and journey analysis, change-impact assessments, organizational readiness, and cumulative-impact views across policy, process, template, technology, data, and governance changes.
• Validate affected populations, business scenarios, local constraints, and readiness risks with business leaders and end users before deployment.
• Equip EC sponsors, SteerCo, and business leaders with clear actions, messages, decision materials, talking points, and engagement moments.
• Build and operate networks of business leaders, ambassadors, change influencers, advisors, and SMEs with clear roles, cadence, tools, feedback routes, and measures of impact.
• Own message architecture, audience strategy, channels, communications calendar, approval workflow, campaigns, events, digital resources, and feedback loops.
• Translate consistent core messages into relevant, audience-specific communications for leaders, employees, contracting communities, and external stakeholders.
• Own the learning and performance-support strategy, including role-based learning, training readiness, reinforcement, and sustainment.
• Define adoption and experience measures, use feedback and evidence to identify barriers, and drive targeted interventions that improve readiness and sustained use.
• Partner with PMO, workstreams, technology, business activation, and Value Realization to integrate change milestones, evidence, and interventions into the roadmap and deployment gates.
• Build and lead employees, matrixed resources, and external partners with clear outcomes, quality standards, coverage models, acceptance criteria, and knowledge-transfer requirements.

Conocimientos

Alliance Formation

Business Alignment

Business Case Modeling

Business Model Innovation

Change Management

Communications Measurement

Financial Modeling

Impact Reporting

Mentorship

Organizational Change Management

Self-Awareness

Stakeholder Engagement

Strategic Change

Strategic Thinking

Tactical Planning

Technical Credibility

Training People

Educación

Bachelor’s degree or equivalent in organizational development, communications, business, change management, learning, human resources, strategy, psychology, marketing, or a related field

Master’s degree or advanced education in organizational development, business administration, communications, change leadership, learning, strategy, or a related field preferred

Descripción del empleo

Johnson & Johnson is seeking a Director, GSINC Change Management & Communications to lead enterprise change, communications, adoption, and readiness for a multi-year transformation across contracting and governance functions.

You will guide executives and business leaders, design scalable change frameworks, and drive engagement across regions and contracting communities while partnering with PMO and technology teams. Travel up to 15% may be required.