Global Change Management & Communications Director

Johnson & Johnson Co.; Titusville (NJ); On-site; USD 150,000 - 259,000; Full time

Benefits offered by this job

Vacation time

Sick leave

Holiday pay

Parental Leave

401(k)

Job summary

Johnson & Johnson is seeking a Director of GSINC Change Management & Communications to lead enterprise change, readiness, communications, and learning across a multi-year transformation of contracting. You will enable executive sponsors, design adoption strategies, and align stakeholders across regions, functions, and contracting communities.

The role requires guiding complex, global programs, building networks of change influencers, and delivering sustained adoption with measurable outcomes

Qualifications

• Bachelor’s degree or equivalent in organizational development, communications, business, change management, learning, human resources, strategy, psychology, marketing, or a related field.
• At least 10 years of relevant experience in enterprise change management, strategic communications, organizational transformation, learning, stakeholder engagement, adoption, business readiness, or related roles.
• Proven experience leading change and communications for complex, global, multi-year business and technology transformations.
• Strong knowledge of stakeholder analysis, change-impact assessment, sponsor activation, communications strategy, learning, readiness, adoption measurement, reinforcement, and sustainment.
• Demonstrated ability to influence senior leaders, translate complexity into clear messages and actions, and lead through a global matrix.

Responsibilities

• Own the integrated GSINC change, communications, learning, readiness, and adoption strategy across the enterprise and implementation waves.
• Establish the change operating model, standards, decision rights, approval paths, planning cadence, quality controls, and evidence required for readiness and go-live decisions.
• Lead stakeholder segmentation, persona and journey analysis, change-impact assessments, organizational readiness, and cumulative-impact views across policy, process, template, technology, data, and governance changes.
• Validate affected populations, business scenarios, local constraints, and readiness risks with business leaders and end users before deployment.
• Equip EC sponsors, SteerCo, and business leaders with clear actions, messages, decision materials, talking points, and engagement moments.
• Build and operate networks of business leaders, ambassadors, change influencers, advisors, and SMEs with clear roles, cadence, tools, feedback routes, and measures of impact.
• Own message architecture, audience strategy, channels, communications calendar, approval workflow, campaigns, events, digital resources, and feedback loops.
• Translate consistent core messages into relevant, audience-specific communications for leaders, employees, contracting communities, and external stakeholders.
• Own the learning and performance-support strategy, including role-based learning, training readiness, reinforcement, and sustainment.
• Define adoption and experience measures, use feedback and evidence to identify barriers, and drive targeted interventions.

Skills

Stakeholder engagement

Change management

Communications

Leadership

Strategic thinking

Project management

Sponsor enablement

Adoption measurement

Learning strategy

Business partnering

Influence senior leaders

Matrix leadership

Education

Bachelor’s degree

Master’s degree preferred

Tools

Prosci/ACMP certification

Contracting/Legal familiarity

Job description

Johnson & Johnson is seeking a Director of GSINC Change Management & Communications to lead enterprise change, readiness, communications, and learning across a multi-year transformation of contracting. You will enable executive sponsors, design adoption strategies, and align stakeholders across regions, functions, and contracting communities.

The role requires guiding complex, global programs, building networks of change influencers, and delivering sustained adoption with measurable outcomes